10-03-2019 06:49 AM - edited 10-03-2019 10:11 AM
My X1 Carbon 5th Gen has been driving me insane the last few weeks. My touchpad stops working alltogether after either coming out of sleep mode, or booting. I have searched on every forum Google kindly wants to show me for a solution, but they all say the same : uninstall and reinstall the latest version of the Synaptics touchpad driver. This solution works... but only untill the next sleep or reboot.
So, I have been doing that solution many times every day, now, for the past 2 or 3 weeks.. Anyone has a clue as to how to make this stick for good?
X1 Carbon 5th gen
Windows 10 Family x64
OS Version 18362.387
BIOS version : N1MET57W 1.42
10-03-2019 07:14 AM
I have got a similar problem with my touchpad. Nevertheless, it starts work in a very strange way when I plug in the AC adaptor or HDMI. Nevertheless, I don't know whether this is related to a Software (or driver) problem or is the hardware (maybe not grounded properly).
I have a T490s 16GB Ram I7 8th Gen
10-11-2019 01:43 PM
Update : my conputer now dosen't recognise that there is a Synaptic device plugged in, and my keyboard has small bugs to where it stops functionning for a couple seconds, then comes back online.
10-13-2019 07:30 PM
I've got the same problem as well on my X1 Carbon Yoga Gen 3. Not sure if it's a software or hardware issue as it happens randomly.
I've tried to:
1. Download the latest touchpad driver and reinstall it. - This doesn't seem to be the issue
2. Restart the computer. - Doesn't seem to help as it's a recurring issue.
Not sure what's up with Lenovo honestly.