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mishap
Paper Tape
Posts: 1
Registered: ‎02-09-2018
Location: US
Views: 721
Message 1 of 1

X1 Carbon 5th Gen with charging dock

I have the following problems and have tried to get assistance from Lenovo without success.  My issues are:

1)  Left USB will only work to charge Iphone or with thumb drive.  Left USB will not work with dock or Logitech wifi.  Right USB works 100%

2)  When docked using smaller USB C port the screen will freeze on certain apps like act and quote works, but is OK with Microsoft outlook.

3) Using Microsoft outlook screen goes black intermittantly.  Shut down outlook and restart and it is OK for a while.    

 

I've updated all firmware for the dock (Anker), video drivers & USB port etc.   

 

I thank you in advance for any assistance that can be provided.....

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