07-06-2018 06:22 PM
I just opened a brand new X1 Carbon. Started loading software. I only download from Ninite to be safe. Installed the needed software. Signed in to MS Office 365. It was running for about an hour then blue screened.
Now it won't boot back up. Just sits at the "press enter to interrupt the boot" screen.
I have pushed the reset button and tried to hit enter as it boots up but don't know any other tips.
This is brand new. Any ideas? Very disappointed if this is going to be my experience.
07-06-2018 07:39 PM
07-07-2018 08:07 AM
Before sending your machine back to Lenovo. You may try to access the BIOS by pressing F1 continuously during POST (Power-on self-test), restore the BIOS to default to see if it helps.
ThinkPad 13 | ThinkPad X40 | ThinkPad W520 | ThinkPad T560 | ThinkCentre E73 SFF | ThinkPad L570 | Yoga 11s | Yoga 3 Pro | Yoga 900 | Yoga Home 900 | Yoga Tablet 2 Pro | Miix 2 10" | IdeaPad Y460p | IdeaPad K1 | 3000 Y300 | Vibe K5 Plus
Give kudos to reward people for their assistance | Mark thread solved if the solution works | I am an active volunteer, not an Lenovo employee
List of Sound Enhancement Thread
T520 | W520 ; Dolby ; IdeaPad Slate Tablet ; Yoga 3 Pro ; X100e ; Vibe Shot ; Yoga 900 ; P50 ; P40 Yoga | Yoga 14 | Yoga 460 ; T560 | P50s ; Vibe K5 | K5 Plus ; M0620 Speaker Mod ; Windows 10 / Server 2016 ; Legion Y720 ; UltraSlim DVD Mod
07-07-2018 08:28 AM - edited 07-07-2018 08:35 AM
Ive already gone into the BIOS (thats how I verified I had version 1.15) I also already re-set the BIOS settings. No settings or boot configuration changes will help, because there are now no bootable devices seen by the board. Also, the fact that it takes 20-30 minutes after pressing F1 to even get into the BIOS, points directly to hardware issues. Regardless of software configuration and or issues, BIOS should load within seconds.
I appreciate the input, nevertheless!