11-09-2017 06:50 PM - edited 11-09-2017 06:52 PM
Hi everyone. Got my brand new 5th Gen X1 Carbon a week ago. Was working fine, until an extremely annoying issue popped up with the keyboard this morning. The letter "k" keeps appearing at random when I use the laptop's keyboard. I can hardly type, as random "k"s keep appearing. It's driving me crazy.
The k's appear when I do not press any key on the laptop, but the issue is worst when I'm typing away using other keys. If I apply the lightest pressure on the k key, I can activate it.
This issue is resolved if I keep the laptop's lid closed, using an external keyboard and monitor.
I would greatly appreciate any help resolving issue. I have already tried unistalling the keyboard from Device Manager and restarting.