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rodrisanz
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Posts: 24
Registered: ‎11-09-2017
Location: US
Views: 576
Message 1 of 1

X1 Carbon 5th Generation - Problem with Keyboard (keeps typing k when not pressed)

Hi everyone.  Got my brand new 5th Gen X1 Carbon a week ago.  Was working fine, until an extremely annoying issue popped up with the keyboard this morning.  The letter "k" keeps appearing at random when I use the laptop's keyboard. I can hardly type, as random "k"s keep appearing.  It's driving me crazy.

 

The k's appear when I do not press any key on the laptop, but the issue is worst when I'm typing away using other keys. If I apply the lightest pressure on the k key, I can activate it.       

 

This issue is resolved if I keep the laptop's lid closed, using an external keyboard and monitor.  

 

 

I would greatly appreciate any help resolving issue.  I have already tried unistalling the keyboard from Device Manager and restarting.  

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