English Community

ThinkPad NotebooksThinkPad: X Series Laptops
All Forum Topics
Options

24 Posts

11-10-2017

US

41 Signins

300 Page Views

  • Posts: 24
  • Registered: ‎11-10-2017
  • Location: US
  • Views: 300
  • Message 1 of 1

X1 Carbon 5th Generation - Problem with Keyboard (keeps typing k when not pressed)

2017-11-10, 2:50 AM

Hi everyone.  Got my brand new 5th Gen X1 Carbon a week ago.  Was working fine, until an extremely annoying issue popped up with the keyboard this morning.  The letter "k" keeps appearing at random when I use the laptop's keyboard. I can hardly type, as random "k"s keep appearing.  It's driving me crazy.

 

The k's appear when I do not press any key on the laptop, but the issue is worst when I'm typing away using other keys. If I apply the lightest pressure on the k key, I can activate it.       

 

This issue is resolved if I keep the laptop's lid closed, using an external keyboard and monitor.  

 

 

I would greatly appreciate any help resolving issue.  I have already tried unistalling the keyboard from Device Manager and restarting.  

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save