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2 Posts

04-18-2019

AU

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X1 Carbon 6 Gen can't install Synaptics UltraNav Driver v.19.3.4.222

2019-08-08, 7:21 AM

Lenovo has rolled out new driver today, but i have problem installing it. Any advice at all please? It's annoying cause my the touchpad has been playing up for a bit since it released. 

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1 Posts

08-14-2019

CA

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Re: X1 Carbon 6 Gen can't install Synaptics UltraNav Driver v.19.3.4.222

2019-08-14, 21:55 PM

Same here, I updated for my X1 yesterday then my mouse icon is gone....after millions of reinstall and restart..... still it is acting so weird even the double finger scrolling is not working...kinda of annoying 

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28 Posts

07-23-2019

CN

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Re: X1 Carbon 6 Gen can't install Synaptics UltraNav Driver v.19.3.4.222

2019-08-19, 13:08 PM

Would you please help to provide your OS version for me?

You can press “win” +"R" at the same time, then enter "winver" to get the OS verison:

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2 Posts

04-18-2019

AU

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Re: X1 Carbon 6 Gen can't install Synaptics UltraNav Driver v.19.3.4.222

2019-08-19, 13:19 PM

Just checked it is Version 1903 Windows Professional (OS BUILD 18362.295)

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28 Posts

07-23-2019

CN

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Re: X1 Carbon 6 Gen can't install Synaptics UltraNav Driver v.19.3.4.222

2019-08-20, 7:10 AM

It can't be reproduce in my side.

How did you update the driver? Manually Install the source download from web or via TVSU/Vantage?

If it is truly installed? You update the driver from v.19.3.4.219 right?

Would you please help to provide a photo of your device manger driver version and provide a video for your touchpad issue phenomenon.

 

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