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X1 Carbon 6th Gen Doesn't Power ON! No Indicator Light, Watched Video in Documentation and Still Not

2020-02-01, 21:05 PM

I'm trying to get this X1 Carbon back running. I need my laptop back till March!

  • I tried to remove the battery and power on
  •  I tried to press and hold the power button for a long time to flush the static
  •  I tried to press the reset button through the tiny hole in the base

Nothing made any difference. Dead...

I have big Business Project on my Laptop and i have to get him back running! What can I do? Is support good idea?  I heard that Lenovo support can make replacement? Warranity is still ON!

Thank you in advance!

 

Greetings, Samantha

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Re: X1 Carbon 6th Gen Doesn't Power ON! No Indicator Light, Watched Video in Documentation and Still

2020-02-02, 18:09 PM

Hi Samantha31!

 

Welcome to our forums community.

 

Have you tried using a different charger or plugging in to a different outlet? If yes, then this is a mechanical failure. We suggest you to reach out to our support for further assistance. For the warranty coverage, you can check it here: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkcentre_pdf/l505-0010-02_en.pdf.

Hope this helps.



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Re: X1 Carbon 6th Gen Doesn't Power ON! No Indicator Light, Watched Video in Documentation and Still

2020-02-02, 18:37 PM

Tried right now, still no indicator light... Thank you for reply!

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