09-30-2018 06:58 PM - edited 09-30-2018 07:00 PM
Thank you very much in advance for your help.
I have a X1 Carbon 6th Gen 20KH that's about 2 months old. Recently (I can't remember after which update in particular) my spacebar has stopped working after coming back out of sleep mode. It will randomly resume function after about 5-15 minutes. Otherwise a restart fixes the issue immediately.
The onscreen keyboard works fine. I also tried onscreen keytracker and it's ONLY the spacebar that's not working, all other keys work fine and there's no stuck keys.
I have tried a lot of things as follows:
1) updating and reinstalling drivers for Lenovo Hotkey, Lenovo Power Management, BIOS (1.30), Intel IO, Intel Management Engine, Synaptics Drivers. Uninstalling Windows keyboard drivers.
2) SFC /scannow, DISM /healthcheck (no corruption)
3) Malware scan
I have called Lenovo support and advice was to reinstall windows or send in the machine. I am not in position to do either and hoping for a simpler fix if possible.
Thank you so much again.