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4 Posts

02-10-2019

CA

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X1 Carbon 6th Gen, loosing wifi gateway after SLEEP

2019-02-18, 18:33 PM

When my X1 wakes up from Sleep I have no internet connection. I see I am connected to the WiFi router, but no internet. So I use the Microsoft Windows 10 troubleshooter (by right-clicking on the network icon with yellow exclamation mark) and within a few seconds it is fixed. It tells me it refreshed the gateway.  It happens 100% of the time the laptop resumes from sleep.

 

Is this an X1 problem?

Or a problem with my windows settings? Although, I don't see what I can change.

 

I've never experienced this issue with any of my many laptops before.

 

 

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2038 Posts

07-22-2010

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Re: X1 Carbon 6th Gen, loosing wifi gateway after SLEEP

2019-02-19, 1:24 AM

I have the exact same problem on my X1Y3.   

 


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5247 Posts

04-25-2008

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Re: X1 Carbon 6th Gen, loosing wifi gateway after SLEEP

2019-02-19, 10:30 AM

Hi maniacmark, and welcome to the Lenovo User Community!

 

Recent Intel WiFi drivers have included fixes for similar conditions. Lenovo's downloads are not updated yet, but at your own risk you can try the latest Intel driver here.

 

Let us know if that helps!

 

UPDATE 1st August 2019: Go to the X1C6 support page to download the latest driver with the latest fixes.

USB-C: Just cos it fits don't mean it works.
I don't work for Lenovo. I'm a crazy volunteer!

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4 Posts

02-10-2019

CA

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Re: X1 Carbon 6th Gen, loosing wifi gateway after SLEEP

2019-02-19, 13:54 PM

Thanks for the quick reply! 

I will check out the native Intel drivers.

  •   On one hand, I trust them because it is their own driver.
  •   On the other hand, why the heck hasn't Lenovo picked them up yet?! Wondering if it will void my warranty.

 

I'll have a look.

 

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27 Posts

01-16-2019

US

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Re: X1 Carbon 6th Gen, loosing wifi gateway after SLEEP

2019-02-22, 19:04 PM

Same problem for me.  How can this go unfixed for so long?  Basic operations like wake from sleep?

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27 Posts

01-16-2019

US

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Re: X1 Carbon 6th Gen, loosing wifi gateway after SLEEP

2019-02-22, 19:19 PM

I just loaded the intel driver https://downloadcenter.intel.com/product/94150/Intel-Dual-Band-Wireless-AC-8265

 

20.70.6.1 for 8265/8260 (Only available in 64bit version)

 

which has the following in the release notes:

 

Key Issues Fixedand Changes

On a system which supports Modern Standby, the WiFi network connection may be lost after entering Sleep mode.

 

Time will tell...

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8 Posts

04-23-2019

SI

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Re: X1 Carbon 6th Gen, loosing wifi gateway after SLEEP

2019-07-11, 5:50 AM

There is still a problem after applying latest intel drivers...This is strange that Lenovo can't fix this...

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15 Posts

05-01-2018

CH

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Re: X1 Carbon 6th Gen, loosing wifi gateway after SLEEP

2019-07-11, 6:25 AM

Same problem here on a X1Y3. Also, the ethernet adapter of the Lenovo graphics dock crashes frequently after resuming from stand-by. The problems started surfacing with the 1903 update for Win10.

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2 Posts

07-11-2019

US

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  • Message 9 of 49

Re: X1 Carbon 6th Gen, loosing wifi gateway after SLEEP

2019-07-11, 19:48 PM

Same with X1C 6th. You might check Intel's forms as a discussion there suggests a fix by installing a previous driver version. A windows driver rollback doesn't provide a fix.

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5 Posts

06-13-2018

US

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Re: X1 Carbon 6th Gen, loosing wifi gateway after SLEEP

2019-07-12, 1:23 AM

I started having the same problem on a Gen 3 X1 Yoga, in the last couple of weeks. Nothing had changed on my system. Since then Windows updated to 1903, but that didn't fix the problem. I've tried deleting the driver a couple of times, that hasn't fixed it. Very frustrating that Lenovo being so slow about fixing this.

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