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X1 Carbon 6th - changing SSD and thermal paste vs. warranty

2018-05-30, 14:06 PM

So I was wondering - if I decide to change the thermal paste on my X1 Carbon 6th and maybe buy myself a bigger SSD, would this make my warranty void? I can't seem to find a definitive answer anywhere...

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Re: X1 Carbon 6th - changing SSD and thermal paste vs. warranty

2018-05-30, 15:39 PM

Hi great_baldini,

 

Greetings.

 

Calling technical support directly would definitely answer your query.

 

They are the ones commited to the warranty and can say if upgrades and maintainance if allowed within warranty coverage. This condition depends on your region for FRU (field replaceable unit) where the warranty is commited.

 

Regards



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Re: X1 Carbon 6th - changing SSD and thermal paste vs. warranty

2018-05-30, 16:54 PM

According to the X1C6 User Guide, replacing the SSD is something customers are supposed to be able to do. As long as you use a compatible SSD and follow the procedure in Chapter 9: Replacing devices, section Replacing the M.2 solid-state drive, it won't affect the warranty.

 

As for the thermal paste, that is not something that Lenovo recommends for customers to do. But more important, why do you feel you need to change the paste? Are you experiencing problems with high temperatures? If so, it makes far more sense to send the X1C6 back to Lenovo to identify and correct the temperature issue.

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Re: X1 Carbon 6th - changing SSD and thermal paste vs. warranty

2018-05-31, 8:43 AM

Dorian, thank you for your answer! I like changing my thermal paste in laptops because the ones they usually use by default are often applied sub-optimally (not covering the whole surface or too thick) and don't have great thermal conductivity rate compared to pastes like Thermal Grizzly. I performed some load stress tests on the CPU and integrated GPU on my previous Carbons and differences were very noticeable, even up to 10 degrees on full load. Of course, I won't be stressing the laptop so much every day, but I like to be safe and "thermally optimal" as much as I can ;).

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Re: X1 Carbon 6th - changing SSD and thermal paste vs. warranty

2018-06-01, 13:41 PM

OK, I've contacted the support, and in my current region (PL) changing the SSD does not make the warranty void, although you should keep the original disk just in case (original components are needed when doing repairs within the guarantee period). When it comes to changing the thermal paste - if you know what you're doing, you're totally fine, but if you break something during the procedure, the repair will not be covered by warranty.

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Re: X1 Carbon 6th - changing SSD and thermal paste vs. warranty

2018-06-01, 15:43 PM
 wrote:

OK, I've contacted the support, and in my current region (PL) changing the SSD does not make the warranty void, although you should keep the original disk just in case (original components are needed when doing repairs within the guarantee period). 

Yes, that's a good tip. I always try to keep anything I upgrade from stock for future warranty purposes, e.g. RAM, HDD/SSD, etc. That way if there's a problem I can prove it's unrelated to the upgrades by replacing them with original parts.

 

When it comes to changing the thermal paste - if you know what you're doing, you're totally fine, but if you break something during the procedure, the repair will not be covered by warranty.

That's what I would expect Lenovo to say. Nevertheless I'm a firm believer in the saying, "If it ain't broke, don't try to fix it."

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