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40 Posts

09-29-2018

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X1 Carbon 7 (X1C7): HAL error, event ID 16: The iommu fault reporting has been initialized

2020-10-27, 8:42 AM

Within the last two weeks, with the latest updates from Microsoft and Lenovo, My X1C7 often suddenly halts with the following error in Event Logs
 

Log Name:      System

Source:        Microsoft-Windows-HAL

Date:          2020-10-27 15:19:51

Event ID:      16

Task Category: None@Level:         Information

Keywords:      

User:          SYSTEM

Computer:      TP-X1C7

Description: The iommu fault reporting has been initialized.

 

---

 

When X1C7 halted, the keyboard stopped responding to any keying, and the display stopped where it was right before the halt.

Windows 10 Pro, 10.0.19041 Built 19041 with the latest updates on 2020-10-27 (today's issue: 2020-10-27 15:19:51)
X1C7 Model: 20R10015US
BIOS: NET2QET33W (1.27), 2020-10-08

SMBIOS: 3.2
Embedded Controller Version: 1.14
Hardware Abstraction Layer: 10.0.19041.488

 

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1 Posts

10-30-2020

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Re:X1 Carbon 7 (X1C7): HAL error, event ID 16: The iommu fault reporting has been initialized

2020-10-30, 15:14 PM

I am getting the same error on X1E gen 1. My computer crashes randomly, ane each crash is preceded by HAL error, event ID 16. From what I understood from searching on the internet it may be related to memory failure, however when I contacted Lenovo support they told me that it is a software issue. I will see if the issue persists and report my findings. I could not find much about on the internet so it may be a very elusive problem. It seems to be a new problem, so maybe it is caused by some Windows update. 

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40 Posts

09-29-2018

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Re:X1 Carbon 7 (X1C7): HAL error, event ID 16: The iommu fault reporting has been initialized

2020-11-02, 4:30 AM

Maybe this issue is caused by BIOS update NET2QET33W (1.27), 2020-10-08, which has been recently removed from Lenovo website.

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40 Posts

09-29-2018

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Re:X1 Carbon 7 (X1C7): HAL error, event ID 16: The iommu fault reporting has been initialized

2020-11-16, 14:54 PM
BIOS N2QET36W (1.30), 2020-11-09 also suffers from the above-mentioned HAL error (ID 16)
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40 Posts

09-29-2018

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Re:X1 Carbon 7 (X1C7): HAL error, event ID 16: The iommu fault reporting has been initialized

2020-11-20, 15:59 PM

My X1C7 encounters this issue everyday :(

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40 Posts

09-29-2018

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Re:X1 Carbon 7 (X1C7): HAL error, event ID 16: The iommu fault reporting has been initialized

2020-11-30, 17:07 PM
The issue seems to be caused by a Bluetooth connection to a mouse. I tried to use a USB mouse and turn off Bluetooth for a week: it no longer happens for the week.
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40 Posts

09-29-2018

United States of America

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  • Posts: 40
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  • Message 7 of 7

Re:X1 Carbon 7 (X1C7): HAL error, event ID 16: The iommu fault reporting has been initialized

2020-12-08, 2:20 AM

Yesterday, after updating Intel Wireless Bluetooth driver 22.10.0.2 via Intel Driver & Support Assistant, I tried to use my Bluetooth mouse, which is Microsoft Modern Mobile Mouse, again, and the issue happened after about 1-2 hours of use.

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