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X1 Carbon 7th Gen "2202 Product Name Invalid"

2020-06-29, 19:46 PM

I have been doing work on laptops for several years now. This is a new error that I haven't seen before. I'm getting the "2202 Product Name Invalid" after replacing the motherboard and injecting the serial number, UUID and Product number into the new motherboard. I though perhaps it may have been previously addressed in the ThinkPad Maintenance Utility (RWSW210) training and I just didn't remember it. So I went back to the course and now where in that training does it discuss this issue I'm sure it's something simple that has recently changed but I cannot seem to find someone with the answer. Can someone please answer this? Thank you

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Re:X1 Carbon 7th Gen "2202 Product Name Invalid"

2020-06-29, 23:46 PM

I take it you're an authorized service agent with a legit tool, so this might be a good question for your Lenovo contact.  Not something generally discussed in the forums.

 

regards,

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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3 Posts

06-29-2020

US

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  • Posts: 3
  • Registered: ‎06-29-2020
  • Location: US
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Re:X1 Carbon 7th Gen "2202 Product Name Invalid"

2020-06-30, 15:14 PM

Thank you I was able to discover the answer and I will observe the Forum rules.

 

Thank you

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