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Fabian_PB
Paper Tape
Posts: 1
Registered: ‎07-17-2019
Location: DE
Views: 244
Message 1 of 2

X1 Carbon 7th Gen - HD Display not propperly installed

Hi,

 

I just recieved my X1 Carbon 7th Gen. looks great and the display is very bright compared to my 2 years old 5th gen.

However during the configuration process I recognized that the display is not properly alligned in the casing.x1-left.2jpg.jpgx1-right.2jpg.jpg

 

 

I`m the only one with this problem?

honestly I dont want to wait a few weeks again for a techician to scew on my new notebook (not the best experience with this)

for nearly 2000€ professional device I`m thinking about returning it and maybe give lenovo a second chance in a few month

Guru
Posts: 1,539
Registered: ‎07-21-2010
Location: US
Views: 191
Message 2 of 2

Re: X1 Carbon 7th Gen - HD Display not propperly installed

Welcome to the forums.  I do not speak for Lenovo.  This is just my opinion.  If its a brand new laptop and it has a hardware defect when I get the laptop I would ask for replacement immediately.  I would not ask for repair.  I wouldnt want to take a chance of them marring the case during a repair.

 


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