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8 Posts

01-01-2021

Singapore

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  • Registered: ‎01-01-2021
  • Location: Singapore
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  • Message 31 of 34

Re:X1 Carbon 7th Generation G7 - Trackpad Lags / Delays

2021-01-13, 21:37 PM

I have the same issue still, so I need to set long hours not to sleep in power and battery. Screen can't turn off in order for the issue not to come back.

That's the only work around that cursor will keep function as normal. But lenovo please help to fix. that is my main concern to buy x1 nano, the lightest laptop need to rely on trackpad.

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1 Posts

01-25-2021

Spain

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  • Location: Spain
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  • Message 32 of 34

Re:X1 Carbon 7th Generation G7 - Trackpad Lags / Delays

2021-01-25, 10:32 AM

Thanks for your comments. I think I have fixed the problem with an update. For x1 carbon 7th intel graphics control panel has been replaced by intel graphics command center. In my laptop both programs were installed by default. When you open intel graphics command center, it suggests to delete intel graphics control panel. I did this, and i disabled the options in the Power submenu of the program: extend battery life for games, automatic refresh of the panel and screen battery save. It is working for me. I will write an update in a month.

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1 Posts

02-19-2021

United States of America

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  • Message 33 of 34

Re:X1 Carbon 7th Generation G7 - Trackpad Lags / Delays

2021-02-19, 20:22 PM

We've purchased about 15 of these X1 Carbon laptop and for the most part they are great but we've had several with this trackpad issue. I've tried everything and the only thing that has worked so far is what you recommend. Delete the Intel Graphics Control Panel and turn off all of the power options in the Graphics Command Center. The trackpad is very responsive now. Thank you!!

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1 Posts

02-20-2021

United States of America

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  • Registered: ‎02-20-2021
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  • Message 34 of 34

Re:X1 Carbon 7th Generation G7 - Trackpad Lags / Delays

2021-02-20, 14:15 PM

Struggling with this problem intermittedly for the past six months or so on a X1 7th gen. I have tried the steps outlined here in this thread and others including deleting the Intel Control Panel application and disabling all the power options in the Intel Graphics Command Center. It doesn't work. Would love to read a real solution to the issue or at least hear Lenovo acknowledge it. The only real workaround I've found is to physically close the laptop and then re-open it. First (and probably last) time thinkpad owner. 

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