Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

ThinkPad NotebooksThinkPad: X Series Laptops
All Forum Topics
Options

25 Posts

04-27-2016

Slovakia

38 Signins

271 Page Views

  • Posts: 25
  • Registered: ‎04-27-2016
  • Location: Slovakia
  • Views: 271
  • Message 41 of 84

Re:X1 Carbon 7th Generation Touchpad

2020-11-06, 8:53 AM

UPDATE:
Installing the  latest ELAN trackpoint firmware  vs.  0x4B03   DID NOT  remove the cursor lag when pressing the trackpoint buttons  while using  the touchpad.

Reply
Options

3 Posts

11-17-2020

Ireland

3 Signins

25 Page Views

  • Posts: 3
  • Registered: ‎11-17-2020
  • Location: Ireland
  • Views: 25
  • Message 42 of 84

Re:X1 Carbon 7th Generation Touchpad

2020-11-17, 12:37 PM

I'm having a similar problem with a new X1 Yoga.  Desperately want to be able to speed up two finger scrolling rate but none of the 'normal' ways are working. 'Elan' tab not appearing on mouse properties.  Updating drivers, removing, reinstalling all to no avail.  Please tell me there's a workaround/solution out there!  Any help very welcome!

Reply
Options

4 Posts

11-20-2020

Austria

5 Signins

30 Page Views

  • Posts: 4
  • Registered: ‎11-20-2020
  • Location: Austria
  • Views: 30
  • Message 43 of 84

Re:X1 Carbon 7th Generation Touchpad

2020-11-20, 15:35 PM

Hello, I have a brand new X1 Carbon Gen 8 and exactely the same issue. Did any solution show up meanwhile?

Reply
Options

7 Posts

11-21-2020

Turkey

8 Signins

70 Page Views

  • Posts: 7
  • Registered: ‎11-21-2020
  • Location: Turkey
  • Views: 70
  • Message 44 of 84

Re:X1 Carbon 7th Generation Touchpad

2020-11-22, 21:24 PM

I have the same problem, please we really need help!

Reply
Options

25 Posts

04-27-2016

Slovakia

38 Signins

271 Page Views

  • Posts: 25
  • Registered: ‎04-27-2016
  • Location: Slovakia
  • Views: 271
  • Message 45 of 84

Re:X1 Carbon 7th Generation Touchpad

2020-12-17, 19:51 PM

UPDATE:

It is definitely confirmed for my case, that the lag on touchpad while pressing trackpad buttons was introduced after updating the touchpad's FW 2949533 to FW 3013337. 

I had one Carbon here which I needed to return today, which almost lacks any touchpad/trackpad issues , so I gave it a try since I was returning it anyway, immediately after the update via Lenovo system update , the lag was present. 

It's not possible to roll it back , also version 2949533 can't be find anywhere on web. 

@Lenovo pleeeeease, give users an option to remove this non-sense 250ms lag which you included in the 3013337 firmware ! 

Reply
Options

17 Posts

01-04-2021

Poland

39 Signins

230 Page Views

  • Posts: 17
  • Registered: ‎01-04-2021
  • Location: Poland
  • Views: 230
  • Message 46 of 84

Re:X1 Carbon 7th Generation Touchpad

2021-01-04, 16:56 PM

I have exactly same problem, here what is spotted:

 

1. Problem is not occurring immediately after system boot but after some time

2. Touchpad delayed response is exactly as described

3. On top of that I have an issue with not working touchpad button - this happens when you put you cursor over an item, then you type anything (just use your keyboard) then click (don't move cursor)  - it is not working only second click after typing will work

 

can you confirm all above is same for all of us?

 

Cheers,

EyJey47

Reply
Options

25 Posts

04-27-2016

Slovakia

38 Signins

271 Page Views

  • Posts: 25
  • Registered: ‎04-27-2016
  • Location: Slovakia
  • Views: 271
  • Message 47 of 84

Re:X1 Carbon 7th Generation Touchpad

2021-01-04, 17:43 PM
Hello EyJey47, 1. I have the problem immediately after system boot, or better said it seems once the drivers are loaded. 3. Yes there's delay on touchpad once I use the keyboard, there's delay even when moving touchpad immediately after pressing keyboard buttons This is not normal .
Reply
Options

17 Posts

01-04-2021

Poland

39 Signins

230 Page Views

  • Posts: 17
  • Registered: ‎01-04-2021
  • Location: Poland
  • Views: 230
  • Message 48 of 84

Re:X1 Carbon 7th Generation Touchpad

2021-01-04, 18:01 PM

I have done drivers roll-back and so far so good for last 30 minutes.

ELAN driver is gone, and now there is 2x mouse driver

 

 

(UPDATE) - Touchpad still works OK, still issue with first click after typing (BTW anyone experience same problem?)

Reply
Options

25 Posts

04-27-2016

Slovakia

38 Signins

271 Page Views

  • Posts: 25
  • Registered: ‎04-27-2016
  • Location: Slovakia
  • Views: 271
  • Message 49 of 84

Re:X1 Carbon 7th Generation Touchpad

2021-01-05, 19:59 PM

But I guess now  the trackpad buttons (those over the touchpad) are not working  once you uninstalled the ELAN trackpoint  ? Or they are working just fine ? 

Reply
Options

17 Posts

01-04-2021

Poland

39 Signins

230 Page Views

  • Posts: 17
  • Registered: ‎01-04-2021
  • Location: Poland
  • Views: 230
  • Message 50 of 84

Re:X1 Carbon 7th Generation Touchpad

2021-01-05, 21:42 PM
Both work well except that issue with first click after using keyboard.
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms