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Winni88
Paper Tape
Posts: 1
Registered: ‎08-13-2019
Location: DE
Views: 1,057
Message 1 of 14

X1 Carbon 7th Generation Touchpad

Hi all,

 

I have the problem that the two finger scrolling on the new X1 (i7, UHD Model) is slow and stuttering with the touchpad.

 

It is a touchpad problem, since it is very smooth with an external mouse. Strange is that the Touchpad Tab is missing under Control Panel -> Mouse. My T480s had a tab there and touchpad settings were adjustable -scrolling etc. is very smooth on the T480s with the touchpad.

 

The firmware update (Vantage) for the touchpad on the X1 has been done - but it did nothing. 

 

Strangely there seems to be no driver for the synaptics touchpad (device manager lists a standard microsoft driver from 2006). The Trackpoint seems to be from Elan: There is a driver available and that one is working fast and without a problem, too.

 

Someone has an idea to solve that?

 

Thanks

winni

billyj
Fanfold Paper
Posts: 10
Registered: ‎10-10-2019
Location: CH
Views: 843
Message 2 of 14

Re: X1 Carbon 7th Generation Touchpad

Synaptics touchpad driver for X1 Carbon 7th gen still has not been published.

When is it expected to come out?

 

Bill

Support Specialist
Posts: 1,651
Registered: ‎08-02-2018
Location: US
Views: 841
Message 3 of 14

Re: X1 Carbon 7th Generation Touchpad

Hi there! Welcome to our forums community. Most of the newer models came along with a precision touchpad driver from Microsoft. If you don't see ELAN or Synaptics on the device manager, most likely its a precision touchpad driver. Run the windows update to make sure its up to date.



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billyj
Fanfold Paper
Posts: 10
Registered: ‎10-10-2019
Location: CH
Views: 825
Message 4 of 14

Re: X1 Carbon 7th Generation Touchpad

Using a generic driver is is not sufficient because there is little configurability with the generic Windows 10 driver/UI.

There is no sensitivity, no side area scrolling, no middle button reconfiguring, no gesture reconfiguring, etc.

 

Carbon 6th generation has a Synaptics driver, This new strategy as of 7th gen is an upleasant suprise!

Lenovo should absolutely package a Synaptics driver for the X1 Carbon 7th gen as well.

If someone does not want to use it, they do not have to, but it is a shame that so much capability cannot be configured if someone wants it specifically.

 

These are premum devices that the users want to configure their own way and use to the maximum, and they have paid the premium price.

 

Lenovo, please reconsider this decision.

Community SuperMod
Community SuperMod
Posts: 4,721
Registered: ‎04-25-2008
Location: US
Views: 750
Message 5 of 14

Re: X1 Carbon 7th Generation Touchpad

Hi Billyj and Winni88, The X1C7 definitely uses the Microsoft Precision TouchPad driver, and is configurable in Windows Settings, here, same as the X1C6. There you will find adjustments such as TouchPad Sensitivity and Gesture choices. Unlike the the X1C6, a separate driver install is not necessary for the X1C7 - it comes directly from Microsoft.

I don't work for Lenovo. I'm a crazy volunteer!
billyj
Fanfold Paper
Posts: 10
Registered: ‎10-10-2019
Location: CH
Views: 720
Message 6 of 14

Re: X1 Carbon 7th Generation Touchpad

Hello Bananaman,

 

Many thanks.

 

Using the MS Precision TouchPad driver, how does one:

  • Switch to the one finger edge scrolling?
  • Set EdgeMotion dragging and scrolling?
  • Adjust sensitivy for inadvertent touches by palm?

Even touchpad sensitivity is not working well with the precision driver. Medium setting is too light and spurious inputs are generated easity. Low sensitivty requires a very firm touch and many taps are not registered at all. So I have to choose between too much and too little sensitivity, In the Synaptics driver, Touch Activation Threshold was much more finegrained that the Windows 10 4 settings, of which none is adequate.

 

Bottom line: much reduced usability on a more modern and capable device, a total step back.

 

Bill

Community SuperMod
Community SuperMod
Posts: 4,721
Registered: ‎04-25-2008
Location: US
Views: 698
Message 7 of 14

Re: X1 Carbon 7th Generation Touchpad

When Microsoft built all the mouse options into Precision TouchPad several years ago, it was so comprehensive that people were hacking it to work on non-compliant TouchPads! Now sounds like you want to go the other way. I suspect the edge features may be vendor-specific. As for palm rejection, there is a way but it is involved.

 

If you are really interested in these features I suggest explaining why and also inputing that direct to Microsoft.

I don't work for Lenovo. I'm a crazy volunteer!
el_passo
Fanfold Paper
Posts: 14
Registered: ‎11-11-2012
Location: US
Views: 645
Message 8 of 14

Re: X1 Carbon 7th Generation Touchpad

If someone from Lenovo is reading this - please accept the feedback: THIS IS RIDICULOUS. I've went through the whole Internet looking for any tweaks to make this touchpad working well. Unfortunately - didn't succeed. Using the generic driver is really a bad choice. 

 

I've bought a computer for 4k USD and one of its' core features - the touchpad - works as if I was back in 90s. 

 

Maybe it's time switch from Lenovo brand?

RabidHanuman
Paper Tape
Posts: 8
Registered: ‎06-19-2018
Location: DK
Views: 496
Message 9 of 14

Re: X1 Carbon 7th Generation Touchpad

I also just got a 7th Gen X1 Carbon with the elan touchpad. It is terrible. I have tried everything to get it to stop doing pauses when clicking, either with the touchpad or the mouse buttons directly above. It makes this pause where it disables the touchpad briefly after having pressed a button. This is highly annoying. My 4,5 years old Dell 7470 was able to do this. The MS mouse settings for this are in now way a replacement for a synaptics driver/settings.

billyj
Fanfold Paper
Posts: 10
Registered: ‎10-10-2019
Location: CH
Views: 491
Message 10 of 14

Re: X1 Carbon 7th Generation Touchpad

I personally have given up and gave the device to someone who uses a mouse and TrackPoint mainly.

It is a shame to give up a fully loaded X1C7, but for me poorly functioning WWAN and TouchPad were showstoppers.

 

Lenovo: Two device drivers make a difference between a usable and unusable device.

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