08-14-2019 12:06 AM
I have the problem that the two finger scrolling on the new X1 (i7, UHD Model) is slow and stuttering with the touchpad.
It is a touchpad problem, since it is very smooth with an external mouse. Strange is that the Touchpad Tab is missing under Control Panel -> Mouse. My T480s had a tab there and touchpad settings were adjustable -scrolling etc. is very smooth on the T480s with the touchpad.
The firmware update (Vantage) for the touchpad on the X1 has been done - but it did nothing.
Strangely there seems to be no driver for the synaptics touchpad (device manager lists a standard microsoft driver from 2006). The Trackpoint seems to be from Elan: There is a driver available and that one is working fast and without a problem, too.
Someone has an idea to solve that?
10-10-2019 12:26 PM
Hi there! Welcome to our forums community. Most of the newer models came along with a precision touchpad driver from Microsoft. If you don't see ELAN or Synaptics on the device manager, most likely its a precision touchpad driver. Run the windows update to make sure its up to date.
10-10-2019 07:12 PM
Using a generic driver is is not sufficient because there is little configurability with the generic Windows 10 driver/UI.
There is no sensitivity, no side area scrolling, no middle button reconfiguring, no gesture reconfiguring, etc.
Carbon 6th generation has a Synaptics driver, This new strategy as of 7th gen is an upleasant suprise!
Lenovo should absolutely package a Synaptics driver for the X1 Carbon 7th gen as well.
If someone does not want to use it, they do not have to, but it is a shame that so much capability cannot be configured if someone wants it specifically.
These are premum devices that the users want to configure their own way and use to the maximum, and they have paid the premium price.
Lenovo, please reconsider this decision.
10-15-2019 04:58 PM
Hi Billyj and Winni88, The X1C7 definitely uses the Microsoft Precision TouchPad driver, and is configurable in Windows Settings, here, same as the X1C6. There you will find adjustments such as TouchPad Sensitivity and Gesture choices. Unlike the the X1C6, a separate driver install is not necessary for the X1C7 - it comes directly from Microsoft.
10-16-2019 02:13 AM
Using the MS Precision TouchPad driver, how does one:
Even touchpad sensitivity is not working well with the precision driver. Medium setting is too light and spurious inputs are generated easity. Low sensitivty requires a very firm touch and many taps are not registered at all. So I have to choose between too much and too little sensitivity, In the Synaptics driver, Touch Activation Threshold was much more finegrained that the Windows 10 4 settings, of which none is adequate.
Bottom line: much reduced usability on a more modern and capable device, a total step back.
10-16-2019 03:26 PM
When Microsoft built all the mouse options into Precision TouchPad several years ago, it was so comprehensive that people were hacking it to work on non-compliant TouchPads! Now sounds like you want to go the other way. I suspect the edge features may be vendor-specific. As for palm rejection, there is a way but it is involved.
If you are really interested in these features I suggest explaining why and also inputing that direct to Microsoft.
10-19-2019 07:22 AM
If someone from Lenovo is reading this - please accept the feedback: THIS IS RIDICULOUS. I've went through the whole Internet looking for any tweaks to make this touchpad working well. Unfortunately - didn't succeed. Using the generic driver is really a bad choice.
I've bought a computer for 4k USD and one of its' core features - the touchpad - works as if I was back in 90s.
Maybe it's time switch from Lenovo brand?
11-05-2019 03:10 PM
I also just got a 7th Gen X1 Carbon with the elan touchpad. It is terrible. I have tried everything to get it to stop doing pauses when clicking, either with the touchpad or the mouse buttons directly above. It makes this pause where it disables the touchpad briefly after having pressed a button. This is highly annoying. My 4,5 years old Dell 7470 was able to do this. The MS mouse settings for this are in now way a replacement for a synaptics driver/settings.
11-05-2019 04:03 PM
I personally have given up and gave the device to someone who uses a mouse and TrackPoint mainly.
It is a shame to give up a fully loaded X1C7, but for me poorly functioning WWAN and TouchPad were showstoppers.
Lenovo: Two device drivers make a difference between a usable and unusable device.