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01-24-2020

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X1 Carbon 7th Warranty: valid if bought abroad?

2020-02-03, 22:01 PM

I will travel soon to England and I made up my mind of buying a X1 Carbon laptop there. Will the warranty be valid coming back to Italy? Will I have to ship the laptop there in case of need?

 

I couldn't find any information on the Lenovo site!

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11-26-2019

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Re: X1 Carbon 7th Warranty: valid if bought abroad?

2020-02-04, 0:42 AM
That depends on whether the device comes with a local or international warranty. You should really ask the reseller and make sure they give an explicit answer on this.

Usually, you can pay extra for international warranty service if the device comes with a local warranty by default.
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Re: X1 Carbon 7th Warranty: valid if bought abroad?

2020-02-04, 13:50 PM

Hi there.  Here's some official information on Lenovo's International Warranty Service (IWS) policy.  You want to make sure the laptop you purchase is IWS eligible. 

 

https://support.lenovo.com/us/en/solutions/ht505335

 

Hope that helps!


Best,
Eric Xu

I'm a Lenovo forums advocate and brand advocate (Lenovo INsider). I'm a volunteer; I don't work for Lenovo.

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