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19 Posts

06-09-2017

US

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  • Posts: 19
  • Registered: ‎06-09-2017
  • Location: US
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  • Message 1 of 2

X1 Carbon 7th gen, 3 monitors not working only 2 with 2nd gen dock

2020-01-17, 0:11 AM

Hello,

 

I have a brandnew X1 Carbon black 7th gen (20qd) with 2nd gen lenovo dock. 

I try to hook up 3 monitors, 2 display port and 1 hdmi. 2 moniors work but the 3rd displays at 640x480.

All 3 are the same monitors, 24" viewsnoic non 4k. 

 

 

I installed the newest drivers and that didn't seem to work.

 

I am stumped, anyone have ideas?

 

Thanks

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1815 Posts

08-02-2018

US

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  • Posts: 1815
  • Registered: ‎08-02-2018
  • Location: US
  • Views: 10126
  • Message 2 of 2

Re: X1 Carbon 7th gen, 3 monitors not working only 2 with 2nd gen dock

2020-01-21, 15:07 PM


Hi maxie06se! Could you provide to us the model of the docking station? Which one of the connection is not working? If it's the HDMI, try directly connecting the HDMI to the laptop to check if the issue is the same? Let us know.



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