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05-18-2020

CA

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X1 Carbon 7th gen wifi connection issue

2020-05-19, 2:18 AM

I have issues with my wifi disconnecting constantly throughout the day on my X1 Carbon 7th gen. It appears that it'll disconnect from my 5G network and I'll have to manually connect it to my non-5G network, which will eventually disconnect again. I've attached a log of all the times my wifi has disconnected. 

 

To date, I've tried the following to fix this:
- Updated all drivers through Lenovo Vantage as well as updating the Intel driver from here: https://downloadcenter.intel.com/download/29455?v=t
- Followed all the steps listed here: https://support.lenovo.com/us/en/solutions/ht502846
- Switched my Channel Width for 5GHz value to 20 MHz only

The router is located in the same room as my laptop, just below my desk. No other device in my home has any issues connecting to the internet and none of them experience disconnections either. I've also noticed that my wifi tends to disconnect when the time ends at 9, like 10:09 PM or 9:39 PM.

Any other suggestions? Thanks!

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2 Posts

06-30-2020

BE

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  • Registered: ‎06-30-2020
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  • Message 2 of 2

Re:X1 Carbon 7th gen wifi connection issue

2020-06-30, 18:44 PM

i have the same problem. 

is it fixed yet?

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