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5 Posts

08-17-2020

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X1 Carbon 8th Generation - Internal Microphone not recognized. Reboot fixes it temporarily

2020-08-17, 22:07 PM

In this time of Zoom and Google Meeting, my few weeks old X1 Carbon  8th Gen is usually not recognizing its internal microphone as I start a meeting. A reboot cures this.  Going to settings / sound indicates there is no input device.

 

The first time it happened, I updated the driver. Reboot of course fixed it, so I don't know if it was a driver issue.

 

Today I plugged in a USB input / output audio device. That was recognized. On removing it the internal speakers were recognized, but again the internal microphone was not. Reboot and it's back.

 

Please advise troubleshooting steps or cure if this is a known issue/

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5 Posts

08-17-2020

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Re:X1 Carbon 8th Generation - Internal Microphone not recognized. Reboot fixes it temporarily

2020-08-18, 13:31 PM

To add to this, consistently the microphone is "lost"after recovering from sleep, but "found" after a reboot.

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99 Posts

08-28-2016

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Re:X1 Carbon 8th Generation - Internal Microphone not recognized. Reboot fixes it temporarily

2020-08-18, 13:34 PM

There are multiple treads on this now. I don't think a solution has been found.

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99 Posts

08-28-2016

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  • Message 4 of 29

Re:X1 Carbon 8th Generation - Internal Microphone not recognized. Reboot fixes it temporarily

2020-08-18, 13:37 PM

https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/ThinkPad-X1-Carbon-Gen-8-internal-speaker-not-working/m-p/5032642?page=1#5118216

 

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5 Posts

08-17-2020

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Re:X1 Carbon 8th Generation - Internal Microphone not recognized. Reboot fixes it temporarily

2020-08-19, 22:46 PM

Thank you.

 

There seems to be some correlation with recovering from sleep with the speaker muted.

 

Having seen that there are indeed a stack of posts on this, I wonder if it might not be reasonable to find a moderator stepping in to say they have got the issue captured and it will be worked.

 

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1 Posts

08-21-2020

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  • Message 6 of 29

built in microphone not recognized

2020-08-21, 20:44 PM

Does not see or recognize built in microphone

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1 Posts

08-21-2020

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  • Message 7 of 29

Re:X1 Carbon 8th Generation - Internal Microphone not recognized. Reboot fixes it temporarily

2020-08-21, 20:55 PM

my new x1/8th gen has these exact same issues, nice to know im not the only one with this problem

new in june 2020 but just starting to use it now

expecting a call back from the lenovo tech support any time now.

is there a solid permanent fix to this issue? seems systemic if many others have the same problem.

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1 Posts

08-22-2020

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  • Message 8 of 29

Re:X1 Carbon 8th Generation - Internal Microphone not recognized. Reboot fixes it temporarily

2020-08-22, 3:59 AM

I have the same issue with my new laptop. I hope we get to fix this asap. Thank you. 

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1 Posts

08-23-2020

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  • Message 9 of 29

Re:X1 Carbon 8th Generation - Internal Microphone not recognized. Reboot fixes it temporarily

2020-08-23, 20:31 PM

Same problem, just got my Carbon 8 two weeks ago and from the very start the mic only showed up for 2 or 3 minutes and quit.  Reboot and it works but quits quickly.  Device manager says error code 43 DSP timed out.

 

 

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5 Posts

08-17-2020

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  • Message 10 of 29

Re:X1 Carbon 8th Generation - Internal Microphone not recognized. Reboot fixes it temporarily

2020-08-24, 18:41 PM

so what is the key to getting a moderator to take interest in this issue as it probably that every 8th Gen has the issue?

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