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09-18-2017

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X1 Carbon Disable/Replace Adaptive Keyboard

2017-09-18, 20:47 PM

The adaptive keyboard on my 2014 X1 Carbon appears to be failing. It regularly registers phantom button presses near the right end that trigger (e.g.) the settings or keyboard backlight depending on which strip is active. When it launches the settings window, it happens frequently enough to interfere with use.

 

I found many suggestions to update the bios, e.g.

https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Carbon-20A7-adaptive-keyboard-phantom-button-pushing/m-p/2049301

I have installed all updates from Lenovo's System Update (the machine is running Windows 10), so the bios should be up to date.

 

Are there any other software fixes I should try? If it is a hardware issue, is itsomething I can do myself? Based on my current usage I could survive with the strip entirely disabled, but I don't see a consumer-facing way to do that.

 

Thanks.

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01-02-2010

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Re: X1 Carbon Disable/Replace Adaptive Keyboard

2017-09-19, 2:51 AM

It is probably hardware.  "is itsomething I can do myself?"  I have certainly replaced the adaptive keyboard, but I don't know anything about your level of experience or ability.  Here is the manual:

 

https://thinkpads.com/support/hmm/...pdf/x1carbon_2_hmm_en_sp40a26110_01.pdf

 

 

 

 


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.

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