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1 Posts

01-08-2021

Italy

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  • Message 181 of 185

Re:X1 Carbon Gen 7 regularly mistakes empty battery and shuts down

2021-01-08, 10:49 AM

Yep still here, tried now the good old unplug replug of the battery... but it seems to be ineffective. There is no battery indicator issue, good battery health, it charges fine and no strange %.

 

This pc has the latest BIOS v 1.14 and latest drivers. same issue on windows and linux live usb.

 

 

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1 Posts

10-27-2020

Indonesia

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  • Message 182 of 185

Re:X1 Carbon Gen 7 regularly mistakes empty battery and shuts down

2021-01-10, 7:20 AM

I have a same problem, and the  solution is replace your battery. it works 100%

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1 Posts

01-20-2021

United States of America

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  • Message 183 of 185

X1 Carbon Gen 7 regularly mistakes empty battery and shuts down?

2021-01-20, 15:01 PM

For some obscure reason, my laptop occasionally suddenly thinks the battery is empty and goes into sleep/hibernate mode. The power button light blinks a few times and then goes off. Afterwards, I can usually restart the laptop and will continue where I left off. It seems to happen most often when my laptop isn't plugged in. The battery indicator is usually far from being discharged (eg. around 80%-90% and upwards).

 

When I restart/wake up my laptop afterwards, the chance of it happening a few times in a row is significantly higher. Sometimes, the laptop won't wake up, unless I first long-press the power button to completely shut it off. Sometimes, my laptop won't even turn on unless I plug it in.

 

The reason I think it's a wrong reading is because the battery level indicates 0% after turning it back on again.

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1 Posts

04-11-2020

United States of America

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  • Message 184 of 185

Re:X1 Carbon Gen 7 regularly mistakes empty battery and shuts down

2021-01-26, 10:00 AM

Thank you, thank you, thank you! I've been struggling with this issue for several months until I cam across your solution. I followed your instructions to the t and the issue has been resolved for me. Its been 2 weeks now and the battery is behaving perfectly!

 

 

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1 Posts

02-01-2021

Tajikistan

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  • Message 185 of 185

Re:X1 Carbon Gen 7 regularly mistakes empty battery and shuts down

2021-02-02, 5:43 AM

@ johnny770 wrote:

Am wondering if any of the X1 Carbon Gen 8 users are having this issue at all.

Yes I have X1 Carbon Gen 8 and started having these battery problems one week ago.

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