05-30-2018 05:04 PM
I have a 5th Gen X1 Carbon that the left USB port only provides power on. I can charge my phone but I cannot use any data or peripheral device. I've been all over the forum/net and have seen this question a hundred times but never an answer. The USB on the right side functions normally.
The laptop was wiped with a clean Windows 10 image. The Lenovo System Update software is installed with all updates installed. The Lenovo Service Bridge says there are no updates required for drivers. I have removed all of the USB drivers and rebooted. The USB and Always On are enabled in BIOS (hence power).
Does anyone have a good fix for this not working?
05-30-2018 05:28 PM
05-30-2018 06:38 PM
The left side port is on the motherboard, so if it doesn't work, that is the part that has a problem. The right-side port is on a separate card
06-29-2018 10:07 PM
How are there two posts on this forum regarding this same problem and no resolution after almost a year?
I am having same problem. Read somewhere to try unplugging battery and holding down power button to fully turn off machine, didn't help.
Have checked drivers for xhci USB3 in device manager, windows update says latest installed.
USB flash drives will work, mice, HID's and other stuff won't. Only the left USB-A port, 5th gen X1 20HR-006SUS