06-28-2015 09:14 AM
Is anyone else, when they have their X1 Carbon plugged into the mains, when resting their wrist on the left corner area of the laptop getting a mild electric shock ?
I am, slightly worrying to be honest.
Also the fingerprint reader is a bit hit and miss but thats another matter.
Anyway if anyone can try if (this is with the 65w travel adapter if it makes any difference).
06-30-2015 11:15 AM
Thank you for sharing your concerns about your X1 Carbon 2015. Lenovo takes customer reports of safety issues very seriously.
Does this occur when using the original Lenovo adapter also, or only when using the travel adapter? Does it occur when plugging into a different outlet?
10-11-2015 02:06 AM
Maybe it is because 2015 models (W550s, T450s, X250, X1C 3rd gen) all changed from 3-pin plug to 2-pin plug.
I can feel minor constant electric current when I touch X1c with left hand and Lenovo V370 shell (aluminium, 3-pin plug) with right hand, though normally I don't feel of it.
I haven't tried but guess using an adapter with 3-pin plug might help.
01-29-2017 11:56 PM
I also have the same problem. Mild electric shock on the lower left corner of keyboard. It has been happening since I bought it and I thought it may have just been my imagination. But I am getting convinced it is real.
03-03-2017 11:10 AM
I have same problem. First noticed it immediately after purchase but thought it was just my imagination. Called Lenovo tech support who said my unit is out of warranty and that there is no recall record on this issue.