cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
teppo
What's DOS?
Posts: 1
Registered: ‎01-31-2013
Location: Finland
Views: 423
Message 1 of 2

X1 Carbon Rescue & Recovery won't install

Hey,

 

Was trying to install R&R but got notification saying "...make sure that the required .tvt file is in the same folder as the installation package and restart the installation". It goes almost all the way to the end of the installation process and let's me "Launch" the R&R software but this comes up just before the end.

 

Can I find this .tvt file somewhere and into which folder should I save it? I see the program is installing something into folder C:\SWTOOLS\readyapps\rnr.

 

The best,

T-man

 

Retired Support Specialist
Posts: 1,291
Registered: ‎12-06-2012
Location: Raleigh, NC
Views: 384
Message 2 of 2

Re: X1 Carbon Rescue & Recovery won't install

Hi, teppo

 

I did some research and found this thread from Lenovo forums that may help. A user had the exact same issue and a fix was offered by another. It has not been marked as the accepted solution, but it's worth a shot. Instead of trying to install Rescue and Recovery in your language, try installing the entire software with all supported languages. It has been claimed to work by others. You can download it directly from here, or you can find the file on this page.

 

Hope it helps,

Adam

______________________________________________________________________________________________________________
Did someone help you today? Press the star on the left to thank them with a Kudo!

If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

And we're back...

Move delayed but still coming

Learn More

Check out current deals!


Shop current deals

Top Kudoed Authors