06-04-2015 03:32 PM - edited 06-04-2015 03:35 PM
I have an issue with a Lenovo X1 Carbon Touch Windows 8. It has a 512GB SSD. (Believe its Samsung)
Earlier today the computer frooze while saying plug in your charger, so I had to hold down the power button to do a forced shutdown. Upon turning it back on I got this error after hanging on the Lenovo logo for a good five minutes.
Error: 2100: Detection error on SSD0 (M.2)
The SSD is not visible anywhere not in BIOS or anywhere else. I've tried reseating it however it doesn't help. The BIOS is upto date, any I'm unable to update the SSD Firmware as I cannot get onto Windows as per the instrutions here - http://support.lenovo.com/us/en/documents/ht082504
1. I cant update firmware for the SSD as I cant get onto Windows
2. The BIOS firmware is the latest
3. I've taken the SSD out and put it back in
4. Reset BIOS settings
5. Disconnected Battery and left it for an hour
I'm panicing as all my data is on there, I assumed it was safe as it's SSD.
Please can anyone assist?
06-07-2015 04:42 PM
Sorry for a 2500 GBP laptop I'd expect better really. This is the SECOND X1 Carbon I've had out of 4 to fail me with the SSD. I've lost all my data (Yes I know I should have backed it up) that I'll never be able to recover.
Ultimately I've given up on the brand of Lenovo, my company who supplies exclusively Lenovo hardware to our customers are now switching to Dell as a direct result of the lack of support and poor hardware/firmware design.
Just ordered 2X Dell XPS 13's as a replacement for my less than 6 month old Lenovo X1 Carbon, never thought it would come to this but the lack of support, knowledge and consitant hardware failures has left me no choice, I can't operate or do my work on an Lenovo X1 Carbon, fingers crossed the Dell will be better as it cant get any worse than Lenovo.
To anyone who has Google'd the error and found this thread some cold facts;
I always considered Dell the inferior brand, hell just ordered 3.5k GBP worth of them as I'm fed up of Lenovo.
Angry & Annoyed Ex-Lenovo Purchaser
11-16-2015 10:16 AM
I got lenovo X1 Carbon. It just used 1year and 2month. But several days ago starting 2100 detecting hdd error. I can't do anything this laptop.
When I call to lenovo ... they just tell me about out of warrenty. Thats why need to pay for repair. I'm just use to 1years and 2month.
Lenovo is really sucks.... Next time I will never purchase lenovo.
11-16-2015 01:26 PM
Do it well, worse becomes itself