03-31-2016 11:44 AM - edited 03-31-2016 11:47 AM
I have a X1 Carbon with the ThinkPad USB 3.0 dock. Everything worked great under Windows 8.1. I would occassionally have an issue with the dock not coming online after resuming Win 8.1, but it was easy to fix by powering the dock on/off or rebooting.
However since upgrading to Win 10, I have a very frustrating audio issue. Application seem to have trouble picking between the sound device inside the laptop and the dock. For example, I'll get an incoming call from Skype, and it will start the call on the laptop internal speakers, then say the "Realtek audio device is unavailable". If I call the person back, it then completes the call and works fine through the dock audio device (which is what it should have done the first time).
However the issue isn't only with Skype, it's with all apps. For example, if I start Pandora in the Chrome browser, it will start playing the audio through the laptop speakers for about 1 second, then stop. I then have to refresh the web page a few times to get it to start playing out of the dock sound device. All the while, Windows is configured (and properly reports) the dock sound device as the default (which is what I want).
I suspect this is an issue with the drivers for either the dock or the X1 not properly talking to Windows 10, but both are up to date, and either Lenovo or DisplayLink (who makes the dock drivers) have any noted issues with audio-switching.
Has anyone else experienced this issue? It's very frustrating.
05-12-2016 09:45 AM
05-12-2016 09:54 AM
Thanks for the update !
Besides having a problem with the audio going crazy with this Dock, I'm also suspecting Win 10. Since I'm using the X1 carbon also with WiDi to output the screen to a remote Netgear Push2TV device while having similar issues, the audio sometimes going crazy, when pausing a movie it suddently selects to output the audio to the internal speakers instead of the TV, and only when playing with the default audio output device over and over again or reconnecting to the TV it selects the TV as an output again.
All these instabilities are caused probably by a combination of Win10 + all the different drivers.
I'm super dissappointed with the behavior of this USB 3.0 Dock and my X1 carbon.
BTW, I'm having a second laptop, Windows 7 Dell Latitude with the same USB 3.0 Dock which works perfectly well !
06-05-2016 06:55 PM
Hi, I have a X1 Carbon (Model 3444B7U) with a ThinkPad USB 3.0 Dock (Model DU9019D1) connected to Logitech Z4 speakers through the auido port on the front of the Dock.
Recently, I've upgraded from Win7 to Win10, and naturally, I've updated the audio drivers and the DisplayLink driver as required, I'm having a hard time keeping the sound comnig out of the speakers! Every so often, it switches to the internal Carbon X1 speakers! I've tried many combinations of settings on the Playback devices panel to restore playback through the speakers. The Playback shows 2 entries:
(1) Speakers, Lenovo USB Audio, and
(2) Speakers/HP, Realtek High Definition Audio.
I've tried both enabled, only one enabled, one the default device, the other default communication device, and all other combinations.
This is driving me crazy. Is there some incompatibility issue between drivers happening here, or does the ThinkPad USB 3.0 Dock not work well with Win10?