07-23-2018 08:56 PM - edited 07-24-2018 11:06 AM
Recently, I noticed some of the special Hotkey Fn keys stopped working. Here's the breakdown:
This happened once before and a driver/BIOS update fixed it, but this time, nothing seems to fix it. The keys themselves work (the normal Fn keys work). Searching Google and the Forums comes up empty. Support only wanted me to ship it in for warranty review ?!?!
BIOS: N1FET63W 1.37
Windows 10 Pro 64-bit Version 1803 Build 17134.167
Hotkey Features Integration for Windows 10 (64-bit) - ThinkPad Version 18.104.22.168
All updates completed (Lenovo and Windows).
NEW: maybe the latest Windows update broken something?
Solved! Go to Solution.
07-24-2018 11:00 AM - edited 07-24-2018 11:03 AM
I have the same problem. Yesterday I updated the latest BIOS and also installed a recommended Lenovo hotkey package. I suspect one or these is the culprit.
07-25-2018 09:26 AM
I found a solution that worked for me. I had both Lenovo Vantage and Lenovo Settings installed. Lenovo settings is obsolete and should be uninstalled ( right click on its tile for the option) and then the hot keys seem to work.
07-25-2018 09:46 AM
I found the following information from Lenovo. The README says to uninstall Lenovo Settings.
Also when I opened Lenovo Settings before I uninstalled it, there was a message saying it is obsolete and should be uninstalled. Uninstalling it has apparently allowed other recently installed features to become functional. Lenovo Vantage looks somewhat different now.