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mikewps
What's DOS?
Posts: 2
Registered: ‎04-12-2018
Location: MY
Views: 176
Message 1 of 4

X1 Carbon cdrivebackup.wim deleted. Need to Replace

Capture.JPG

Today my d:\factoryrecover\cdrivebackup.wim is infected by trojan and got me deleted the file. Is there any way I can get back this file? Or download from lenovo website?

 

Hope someone can help, because I need to reset my laptop soon.

Community SeniorMod
Community SeniorMod
Posts: 2,040
Registered: ‎05-01-2010
Location: US
Views: 146
Message 2 of 4

Re: X1 Carbon cdrivebackup.wim infected with Trojan

Hello,

Which anti-virus reported this? Have you had any problem with malware prior to this?






Microsoft MVP Consumer Security 2006-2016 / Windows Insider MVP 2016-Present
I am not employed by Microsoft or Lenovo.

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mikewps
What's DOS?
Posts: 2
Registered: ‎04-12-2018
Location: MY
Views: 126
Message 3 of 4

Re: X1 Carbon cdrivebackup.wim infected with Trojan

Detected by Windows Defender. I had other malware detected on the same day. 

 

I already deleted the file as recommended by Windows Defender. Is there any way to get back the original file?

Community SeniorMod
Community SeniorMod
Posts: 2,040
Registered: ‎05-01-2010
Location: US
Views: 101
Message 4 of 4

Re: X1 Carbon cdrivebackup.wim infected with Trojan

Thank you for the additional information.

If that was deleted (as opposed to quarantined) from your only backup, I doubt returning to factory settings would restore that file, but you could try. You may have to send it back to Lenovo for it to be reset.

 

Considering that this is not really a malware problem at this point, I'm going to move this to the X1 discussion board so that your question will get more eyes from people who are familiar with that model.






Microsoft MVP Consumer Security 2006-2016 / Windows Insider MVP 2016-Present
I am not employed by Microsoft or Lenovo.

  Communities:   English    Deutsch    Español    Português    Русскоязычное    Česká    Slovenská    Українська   Polski    Türkçe    Moto English

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