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x017in
Paper Tape
Posts: 2
Registered: ‎11-29-2015
Location: India
Views: 284
Message 1 of 5

X1 Carbon (gen 2/ gen 3) : Threshold 2 update 1511 Windows 10 causes explorer.exe to crash

I recentrly installed the Threshold 2 1511 update on my X1 Carbon (Gen 2). However I find that explorer.exe crashes when i launch control panel or windows explorer.

 

I found a partial soulition on this link :

 

https://www.reddit.com/r/techsupport/comments/3swa0f/threshold_2_update_1511_windows_10_causes/

 

However the problem recurs after a day or so of use. Has anyone else faced this issue? any permanant solutions?

 

 

verdwhisper
Paper Tape
Posts: 7
Registered: ‎11-29-2015
Location: United States
Views: 269
Message 2 of 5

Re: X1 Carbon (gen 2/ gen 3) : Threshold 2 update 1511 Windows 10 causes explorer.exe to crash

I have the same problem. I have gen 3, and in addition to that problem, my fingerprint reader stopped working.

JakeSully
Broadband 3G
Posts: 875
Registered: ‎04-07-2014
Location: Sverige
Views: 239
Message 3 of 5

Re: X1 Carbon (gen 2/ gen 3) : Threshold 2 update 1511 Windows 10 causes explorer.exe to crash

you could try opening cmd.exe as admin then type

 

sfc /scannow 

 

this should go through all your windows 10 files and if it find any it will begin to repair/replace files hopefully this solves your problem if issue comes back go into settings area revert back to previous windows 10 version before the upgrade to thresold 2 and see if issue remains if not then re-update it back to thresold 2 through windows update and see if it begins to mess up again if so i would then suggest you to stay to first version for a bit more for any new updates that would patch your problems in thresold 2 Smiley Happy

x017in
Paper Tape
Posts: 2
Registered: ‎11-29-2015
Location: India
Views: 232
Message 4 of 5

Re: X1 Carbon (gen 2/ gen 3) : Threshold 2 update 1511 Windows 10 causes explorer.exe to crash

Thanks for teh reply.

 

I have tried all methods you mentioned. The only thing that works is not going to Threshold 2. But i was rather looking for a solution to this.

 

Is this a lenovo issue or a windows issue?

JakeSully
Broadband 3G
Posts: 875
Registered: ‎04-07-2014
Location: Sverige
Views: 229
Message 5 of 5

Re: X1 Carbon (gen 2/ gen 3) : Threshold 2 update 1511 Windows 10 causes explorer.exe to crash

It's windows issue not Lenovo since HP, Lenovo and meny more have this issue

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