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dmahoney1170
Fanfold Paper
Posts: 7
Registered: ‎07-17-2013
Location: US
Views: 1,136
Message 1 of 17

X1 Carbon gen 3 doesn't go to sleep when I close the laptop after bios update

Anyone else seeing this?  I'm connected to a Onlink Pro dock.  After upgrading to the latest BIOS version I am no longer able to put the system to sleep by closing the laptop.  The monitors connected to my dock continue to display and the laptop does not enter sleep mode.  

hacho44
What's DOS?
Posts: 1
Registered: ‎07-27-2017
Location: DE
Views: 1,072
Message 2 of 17

Re: X1 Carbon gen 3 doesn't go to sleep when I close the laptop after bios update

After the recent BIOS update my carbon x1 does no longer go to sleep after closing the lid
Lenovo Staff
Lenovo Staff
Posts: 5,833
Registered: ‎10-29-2009
Location: NC
Views: 1,063
Message 3 of 17

Re: X1 Carbon gen 3 doesn't go to sleep when I close the laptop after bios update

My X1 Carbon 3rd-gen still had BIOS 1.16, so I did a quick check to make sure that closing the lid makes it enter sleep mode.  I tried it while connected to OneLink dock also.  No problems.

 

Then I updated to BIOS 1.17, and I see same thing as you.  We will investigate it.  Sorry for this trouble.

Community SeniorMod
Community SeniorMod
Posts: 12,003
Registered: ‎06-06-2011
Location: RU
Views: 1,059
Message 4 of 17

Re: X1 Carbon gen 3 doesn't go to sleep when I close the laptop after bios update

Matt,

I con confirm the issue. There is a lot of ThinkPad laptops with sleep issue - Intel ME fw or PM driver related, not understandable yet.
Just check out the event log.



x220 • Gobi 2000 3g | hdd, msata ssd, wwan, wifi, gps -- unique hand-made config
ThinkPad 25 Special Anniversary Edition. #retro. Signed by D.Hill
T470p | X1 Carbon Gen3 | Miix 2 10" | Yoga Tablet 2-1050F (Android) + BT Keyboard
ThinkPad Stack • 2.4/5 Wireless Router, HDD 1 TB, BT Speaker, Power Bank, Mobile Projector

Do it well, worse becomes itself

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k9gardner
Paper Tape
Posts: 7
Registered: ‎04-06-2019
Location: US
Views: 305
Message 5 of 17

Re: X1 Carbon gen 3 doesn't go to sleep when I close the laptop after bios update

Did this ever get resolved? I recently took in an X1 Carbon 3rd gen and am having this problem.
andyhddvd
Paper Tape
Posts: 5
Registered: ‎09-09-2019
Location: US
Views: 181
Message 6 of 17

Re: X1 Carbon gen 3 doesn't go to sleep when I close the laptop after bios update

My X1 Gen 3 started doing this earlier this year, which may indeed match the timing of a BIOS update. I am running BIOS v1.29.

andyhddvd
Paper Tape
Posts: 5
Registered: ‎09-09-2019
Location: US
Views: 179
Message 7 of 17

Re: X1 Carbon gen 3 doesn't go to sleep when I close the laptop after bios update

Using History in the Vantage app, I now see that I was running BIOS 1.14 originally, then I upgraded to 1.29  few months ago, which matches when this quit working. Is there any way to go "backwards" in BIOS versions?

andyhddvd
Paper Tape
Posts: 5
Registered: ‎09-09-2019
Location: US
Views: 151
Message 8 of 17

Re: X1 Carbon gen 3 doesn't go to sleep when I close the laptop after bios update

Its been two years since Lenovo "will investigate", and there have been nine BIOS updates in that time. Will we ever get this fixed?
Lenovo Staff
Lenovo Staff
Posts: 5,833
Registered: ‎10-29-2009
Location: NC
Views: 149
Message 9 of 17

Re: X1 Carbon gen 3 doesn't go to sleep when I close the laptop after bios update

This issue was caused by BIOS Update program accidently changing the lid close action to "Do Nothing".  We fixed this back in 2017.  There were several forum threads about this issue and I guess I forgot to reply to this one.  Sorry about that.

 

Please check if this can fix the problem:

1.  Open Control Panel -> Hardware and Sound -> Power Options

2.  Click on "Change Plan Settings" for whatever the active power plan is

3.  Click on "Restore default settings for this plan"

k9gardner
Paper Tape
Posts: 7
Registered: ‎04-06-2019
Location: US
Views: 147
Message 10 of 17

Re: X1 Carbon gen 3 doesn't go to sleep when I close the laptop after bios update

I don't think it's due to 1.29... I just confirmed that I'm running 1.27, and have been having this same problem since I acquired this Gen 3 a few months ago. I don't want to touch a thing until I see that someone has a solution! 

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