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kmcatamney
Paper Tape
Posts: 1
Registered: ‎07-17-2016
Location: UK
Views: 633
Message 1 of 1

X1 Carbon - mobile broadband

I'm in the UK and have an X1 Carbon  - type 20A7  with its own mobile broadband adapter. I have inserted a SIM card with 5GB of data on it and I can connect to the internet (ie. it says its connected and has internet access). The 02 mobile broadband site for topping up the SIM looks like everything is working ie. no telling me I owe it money or saying there's some other problem that needs fixing.

 

I can ping news.bbc.co.uk and google.co.uk but can't get to either of them as websites using either Firefox or Microsoft Edge. For secure websites I get the error message "secure connection failed" and for others "the connection was reset while the page was loading" Other things aren't recognising that they've got an internet connection either (AVG, some Windows things that try to connect to go.microsoft.com)

Have tried restarting the computer
Have tried turning AVG (firewall + antivirus software) off.
Have tried going into and out of airplane mode

What do I try next?

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