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cnick1
Paper Tape
Posts: 1
Registered: ‎07-02-2016
Location: UK
Views: 134
Message 1 of 1

X1 Carbon switching off randomly with power cord removed

Not sure what exactly is going on here, bought an X1 Carbon 3448-2D9 second hand yesterday. Battery level is showing full and it appears to be charging properly but removing the charger the laptop switches off instantly.

The laptop does turn on without the charger attached and will run for a while until it switches off by itself again, all the while the battery level is showing over 90%. Powercfg report shows that the battery is in reasonable condition.

I could return the laptop but I quite like it and would rather fix it if I can, just need a little help diagnosing the issue. Any pointers on further tests or fixes would be greatly appreciated 

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