08-26-2013 01:40 AM
08-26-2013 04:21 AM
Hi @NINE, thanks for looking into this. I've checked the BIOS and I am alrady fully up to date. Do you have any other suggestions for what this could be/ can you suggest how to resolve.
When I got my X1, it had a weird resin on the touchpad and the lower front part of the screen was coming away from its backing- none of that has bothered me compared to the bluetooth problem, it's really affecting my satisfaction with the machine.
08-28-2013 08:49 AM
Thank you for the information, but I had already updated my BIOS to the latest version.
As one of my devices (logitech speakers z515) works correctly, I have still hope that there will be a solution coming.
03-21-2014 08:42 AM
I am sorry for posting in such an old topic, but I have bought an X1 Carbon Touch in November 2013 (or somewhere near) and discovered the same issue mentioned in all those posts above. Firstly I had no idea it was an issue, I haven't used BT so much, but this year I bought a BT Audio transmitter for my stand speakers. It connects, plays well, but every time I cross the signal with my laps signal breaks (despite 2 meters distance between devices). It is really annoying and I would really like it fixed. I would think that it's because an amount of data sent to transmitter, but my Samsung S3 Mini has no problems even across the flat.
I really respect ThinkPad series, but if this will not be fixed, it will sadly be my last laptop from the Lenovo.
05-09-2014 12:30 PM
I perfectly understand your deception. By now its unlikely that they will come up with a solution. I recommend to trash it using the head of somebody you never liked, or your own for buying it in the first place
12-09-2014 07:57 AM
I am living in Turkey. I have had the very same problem since I bought my X1CT 20A7 model. At the beginning, I was thinking that it is related with the Intel Dual Band Wireless AC7260 chip, however I figured it out that it is not. Lenovo came to my place and changed the chip but it didn't solve the problem. After they went, I decided to switch antenna wires of Wi-Fi and Bluetooth. And wala! Bluetooth was working perfectly... But Wi-Fi has gone
This means real problem is bluetooth antenna which is inside the screen. I know that some people have Wi-Fi connection problems which I believe rooted from the antenna issue. I wrote these to my Lenovo service. I hope they will solve this.
06-24-2015 06:31 AM
We had the same issue with a customer where we work and found that the Docking station was being used to power the bluetooth headset. Issue went away when plugged into the laptop. All systems are operational.