cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Valvefloat
What's DOS?
Posts: 1
Registered: ‎10-06-2018
Location: US
Views: 2,890
Message 1 of 3

X1 Carbonr Gen3 Battery Replacement

My Thinkpad X1 Carbon Gen 3 notebook is a little over three years old and it's battery has lost much of its original charge. A few months ago, I went to the Lenovo parts section to order a new battery and none were available. I then purchased an aftermarket one that turned out to be hardly better than the old original battery.

 

I would very much like to purchase an original battery from Lenovo, but when I checked the parts section today, I saw that my original battery (P/N 00HW003) has been replaced by a new battery (P/N 00HW002). That battery is listed as "out of stock," just as it was when I checked a few months ago.

 

Not stocking batteries for a laptop less than four years old is unacceptable, irresponsible, and would have been unthinkable for previous Thinkpad models. This situation will not encoruage Thinkpad purchases in the future.

 

Does anyone have any idea where I can purchases the proper replacmeent battery for my computer?

hytekj
Punch Card
Posts: 55
Registered: ‎07-30-2015
Location: US
Views: 2,875
Message 2 of 3

Re: X1 Carbonr Gen3 Battery Replacement

Just a thought... if you purchased on a credit card that has extra warranty protection, you are still in the covered term, batteries are not excluded, and you can show that no replacement is available... you may have luck getting the entire original purchase amount refunded.

Guru
Posts: 1,601
Registered: ‎07-21-2010
Location: US
Views: 2,867
Message 3 of 3

Re: X1 Carbonr Gen3 Battery Replacement

You might want to try Lenovo Encompass store.  Its out of stock but shows 9 days.  Plus it seems more reasonable at $83.00.

 

https://lenovo.encompass.com/item/10627996/Lenovo/00HW003/

 


 If a post answers your question, please mark it as an”Accepted Solution“!
 If a post helps you, please click the star to give it a "Kudo"!


 I do not work for, nor do I speak for Lenovo. I will not respond to unsolicited private messages. Questions belong in the forum so it may   help other forum members as well.
 T490, TP 25 Retro, X1 Yoga 3rd Gen, W510 850 EVO, A30p
 Retired 385D, A20p, A21p

Check out current deals!


Shop current deals

Top Kudoed Authors