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smiron
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Posts: 7
Registered: ‎02-21-2019
Location: GB
Views: 259
Message 101 of 103

Re: X1 EXTREME G1 - BIOS UPDATE 1.22 - SUPERVISOR PASSWORD BROKEN

Hi,
That support site is for china. I'm from the UK. How shall I proceed?
Regards,
Sorin
Administrator
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Posts: 6,977
Registered: ‎09-03-2014
Location: SK
Views: 251
Message 102 of 103

Re: X1 EXTREME G1 - BIOS UPDATE 1.22 - SUPERVISOR PASSWORD BROKEN

This is a couple of pages back so I'll copy it here. Message 77

 


@Andy_Lenovo wrote:

Just to ensure that people know who to contact where:

Outside of China:

Please select your product & country on the Support Phone List
https://support.lenovo.com/supportphonelist

 

 

China:
Phone support can be reached by calling 400-100-6000


I'm also going to mark this post as the solution to make it more visible to others who might happen along.

 

Andy

 

English Community Leader
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HawkeyeQ
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Posts: 28
Registered: ‎12-21-2013
Location: GB
Views: 248
Message 103 of 103

Re: X1 EXTREME G1 - BIOS UPDATE 1.22 - SUPERVISOR PASSWORD BROKEN

Hello.

 

  You should use this link to report the issue: https://www.managedtechnicalsupportaccess.com/mtsarva/lenovo.html

  They are aware of the root cause of the problem and they replaced my motherboard on-site.

 

Regards,


HawkeyeQ
Vir sapit qui pauca loquitur...

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