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X1 Extreme (20MF) Windows 1903 blank screen hibernation problem

2019-05-23, 12:24 PM



After update to Windows 10 1903, when opening the lid from a hibernated state, I just get a blank screen. I then have to press and hold the power key to turn off completely, then turn on again, and then only does it recover from hibernation correctly.


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Re: X1 Extreme (20MF) Windows 1903 blank screen hibernation problem

2019-05-23, 18:36 PM

Hi rm501!


Welcome to the community forums. 


Run Power troubleshooter first to automatically correct any issues with the power. 


Follow the below steps to run the Power troubleshooter:

  1. Type troubleshooting settings in the Search tab and select the Troubleshooting from the search results.
  2. scroll down and look for the option Power
  3. Select Power option and Click Run the troubleshooter
  4. This will find and fix problems with your computers power settings, that prevent windows wakeup after sleep mode.

Observe the laptop after. If you are still experiencing the same black screen after hibernation. 


Proceed on doing these steps: 

  1. Open control panel, search and open power options.
  2. Here On the left side of the window click on Choose what the power button does
  3. Then, click on Change settings that are currently unavailable, under Define power buttons and turn on password protection
  4. From the enabled options under Shutdown settings section, uncheck Turn on fast startup (recommended) check box to disable Hybrid Shutdown.
  5. Click the Save changes button to save the modified settings.
  6. Close Power Options window when done.




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Re: X1 Extreme (20MF) Windows 1903 blank screen hibernation problem

2019-07-11, 13:32 PM

Same issue after update to Windows 1903, but my monitors are connected via the docking station (Pro Dock)

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