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30 Posts

03-30-2020

DE

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  • Posts: 30
  • Registered: ‎03-30-2020
  • Location: DE
  • Views: 330
  • Message 1 of 1

X1 Extreme Gen 2 - Screen remains black

2020-04-17, 8:15 AM

Good morning,

after using my X1E for 6 weeks now - one new keyboard installed last week - I closed the lid last night as usually (Suspend to RAM) and opened it this morning - the screen remained black. When increasing the brightness I can see the On-screen pop-up appearing, more or less as a shadow, but the brightness is not increasing.

When rebooting, in BIOS mode, the red Lenovo square is hardly visible either. Attaching an external monitor does not change the result.

 

The machine runs openSUSE Tumbleweed, Nvidia card switched off. Last update (Tumbleweed is a rolling release) was some days ago, and already a couple of suspend cycles in between.

 

I tried booting from an USB stick, not sure if that worked, as one cant see anything on the screen.

 

Is this a case for warranty? Any ideas what to try additionally?

TIA!

X1 Extreme Gen.2 running openSUSE Tumbleweed
T520 (Tumbleweed as well) ...and some older ThinkPads
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