English Community

ThinkPad NotebooksThinkPad: X Series Laptops
All Forum Topics
Options

0 Posts

02-12-2020

US

1 Signins

10 Page Views

  • Posts: 0
  • Registered: ‎02-12-2020
  • Location: US
  • Views: 10
  • Message 531 of 877

Re: X1 Extreme Gen 2 missing keystrokes

2020-02-19, 21:50 PM

Dear renardbleu;  Thank you for that information about your experience.  Your suggestion about how Lenovo should handle this is brilliant.....the testing team apparently didn't find the problems, and the posited fixes aren't solving it fast enough. Can one assume that an entirely new keyboard from a higher quality build source should solve the problem based on the fact that an external keyboard works using a different input interface. ? It seems logical.

 

What is a support "ticket"?

 

 
Reply
Options

0 Posts

02-01-2020

US

11 Signins

65 Page Views

  • Posts: 0
  • Registered: ‎02-01-2020
  • Location: US
  • Views: 65
  • Message 532 of 877

Re: X1 Extreme Gen 2 missing keystrokes

2020-02-19, 22:49 PM

I just installed the following firmware and it seems to have completey eliminated the missing keystrokes for me (so far).

 

  • TrackPoint Firmware Update Utility
  • 1.0.1.7
  • 17 Feb 2020
  • 2.7 MB
  • Critical

It didn't show up in Lenovo Vantage, I had to download and install from the website.

 

Hope this works for the rest of you as well!

 

Reply
Options

9 Posts

12-18-2019

IT

14 Signins

101 Page Views

  • Posts: 9
  • Registered: ‎12-18-2019
  • Location: IT
  • Views: 101
  • Message 533 of 877

Re: X1 Extreme Gen 2 missing keystrokes

2020-02-19, 22:57 PM

Is there for Linux?

Reply
Options

92 Posts

07-28-2017

DE

130 Signins

1420 Page Views

  • Posts: 92
  • Registered: ‎07-28-2017
  • Location: DE
  • Views: 1420
  • Message 534 of 877

Re: X1 Extreme Gen 2 missing keystrokes

2020-02-19, 23:02 PM

For me it seems to fix it too (so far). Now fix for dpc/ Audio and removing whitelist for Wi-Fi and all is Fine!

Reply
Options

11 Posts

12-28-2019

US

24 Signins

128 Page Views

  • Posts: 11
  • Registered: ‎12-28-2019
  • Location: US
  • Views: 128
  • Message 535 of 877

Re: X1 Extreme Gen 2 missing keystrokes

2020-02-20, 0:23 AM

Trackpad firmware does not appear to have fixed missed keystrokes on my P1 Gen 2. 

Reply
Options

92 Posts

07-28-2017

DE

130 Signins

1420 Page Views

  • Posts: 92
  • Registered: ‎07-28-2017
  • Location: DE
  • Views: 1420
  • Message 536 of 877

Re: X1 Extreme Gen 2 missing keystrokes

2020-02-20, 0:25 AM

You have to Download manually 

Reply
Options

11 Posts

12-28-2019

US

24 Signins

128 Page Views

  • Posts: 11
  • Registered: ‎12-28-2019
  • Location: US
  • Views: 128
  • Message 537 of 877

Re: X1 Extreme Gen 2 missing keystrokes

2020-02-20, 0:25 AM

 wrote:

You have to Download manually 


I did. 

Reply
Options

92 Posts

07-28-2017

DE

130 Signins

1420 Page Views

  • Posts: 92
  • Registered: ‎07-28-2017
  • Location: DE
  • Views: 1420
  • Message 538 of 877

Re: X1 Extreme Gen 2 missing keystrokes

2020-02-20, 1:21 AM

Which Version did you download? On X1 Gen2 its n20G906W. Maybe it fixes not for 100%, but until now it seems to be fine.

Reply
Options

160 Posts

12-01-2019

CL

173 Signins

1434 Page Views

  • Posts: 160
  • Registered: ‎12-01-2019
  • Location: CL
  • Views: 1434
  • Message 539 of 877

Re: X1 Extreme Gen 2 missing keystrokes

2020-02-20, 1:45 AM
Installed and still have the missing keystrokes when I push slowly the keys edges.

Also, it doesn't mention anything on the changelog.
Reply
Options

11 Posts

12-28-2019

US

24 Signins

128 Page Views

  • Posts: 11
  • Registered: ‎12-28-2019
  • Location: US
  • Views: 128
  • Message 540 of 877

Re: X1 Extreme Gen 2 missing keystrokes

2020-02-20, 3:20 AM

 wrote:

Which Version did you download? On X1 Gen2 its n20G906W. Maybe it fixes not for 100%, but until now it seems to be fine.


Same as you--N20G906W.  I should note I do not have the test firmware that has been discussed recently in the thread.  

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete