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2 Posts

02-25-2020

Germany

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X1 Extreme Gen 2 still not possible to dimm screen / adjust brightness

2020-02-25, 8:29 AM

 

Hello forum members, this is actually the first time in my professional life that I am logging into a manufacturer forum because of a device problem.

I have an X1 Extreme Gen 2 with i9 and 4k OLED display and have been working through the past few days through many articles whose creators were or are affected by the same problem that they cannot darken their screen using a hotkey or Windows settings if you work in hybrid mode.

 

I've tried so far:

All versions of the Intel graphics driver from version 26.20.100.7158, including the latest version 26.20.100.7870

 

Intel Graphic Control Center both in the old and the new version, as well as completely uninstalled

 

With Vantage all drivers and software updated

 

All energy saving settings are deactivated in the Intel Graphic Control Center

 

Despite all efforts, it is impossible to dim the brightness in hybrid mode. Furthermore, I noticed that in hybrid mode videos that are played in Firefox or Chrome, no matter whether YouTube, Netflix or other embedded videos, always stutter, no matter what resolution is set. 

The videos all run smoothly in the Microsoft Edge browser. Likewise in discrete video mode.

 

I just don't want to accept the device price that I can only dim the brightness in discrete mode and thereby lose another 1/3 battery capacity.

 

Are there any solutions here?

 

 

Thanks and best regards

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2 Posts

02-25-2020

Germany

2 Signins

20 Page Views

  • Posts: 2
  • Registered: ‎02-25-2020
  • Location: Germany
  • Views: 20
  • Message 2 of 3

Re:X1 Extreme Gen 2 still not possible to dimm screen / adjust brightness

2020-03-05, 10:40 AM

bump

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44 Posts

03-24-2009

Vancouver, BC

795 Signins

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  • Posts: 44
  • Registered: ‎03-24-2009
  • Location: Vancouver, BC
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  • Message 3 of 3

Re:X1 Extreme Gen 2 still not possible to dimm screen / adjust brightness

2020-03-05, 17:48 PM

A group of us just bought X1 gen 2's with the OLED screen and after the laptop did its updates we're all stuck with a screen stuck at full brightness. So I got to enjoy the laptop for 2 hours before the updates made it near useless.

It is amazing to me this hasn't been addressed. They will all be going back unless there is a quick fix.

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