10-18-2019 02:21 PM - edited 10-18-2019 09:41 PM
I just received this replacement machine for an old machine that kept messing up and it came out of the box with touchpad problems. The trackpad seems to not work properly in the center and thinks that I am using 2 fingers. It is very jumpy and unusable. Sometimes it works for a little bit but stops out of nowhere. Are there any possible solutions or should I sent this machine in? The plastic dummy in the card reader also seems to be pushed way in.
10-20-2019 02:33 PM
I opened the bottom up and it appears that the reason the plastic dummy card is pushed so far in is because a screw is missing. I wonder if this could affect the touchpad in anyway since the piece of plastic keeps getting pushed in. When I pulled it back into place it seemed to fix the issue temporarily. Does anyone know what kind of screw should be here and where I could get one?