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hscho817
Paper Tape
Posts: 2
Registered: ‎05-26-2019
Location: KR
Views: 182
Message 1 of 2

X1 Extreme sometimes does not boot (black screen) while fan is running.

When I boot up my X1 Extreme, sometimes it works perfectly fine (shows the Lenovo logo and proceeds to windows).

 

Half of the times, however, it gets stuck in the initial black screen (light turns on, but never proceeds to Lenovo logo).

I have to shut it down by pressing the power button and try again until it boots up properly.

 

This happened since the beginning of obtaining the laptop, so before I go to my local service center, any help would be appreciated.

hscho817
Paper Tape
Posts: 2
Registered: ‎05-26-2019
Location: KR
Views: 162
Message 2 of 2

Re: X1 Extreme sometimes does not boot (black screen) while fan is running.

Okay I fixed it. Somehow, having my usb dock (webcam, mouse, keyboard) plugged in was causing the issue. Without it plugged in on startup, it works like a charm.

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