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SantiagoMoneta
Blue Screen Again
Posts: 1
Registered: ‎01-15-2019
Location: AR
Views: 105
Message 1 of 2

X1 Gen4 (20FB) shuts down

Hello community, hope you can help me with this one:

 

ThinkPad X1 GEN4 (type 20FB) that after a few minutes just shuts off and the power button don't work. the only way to bring the laptop back is to reset using a pin on the small hole on the bottom.

 

- Tried to just enter BIOS SETUP and see if it holds... shut down after a few minutes.

- Tried to run the BIOS diagnostic, besides nothing wrong... shut down after a few minutes.

- Battery charged 100%

- Tried Plugged and unplugged to the charger, same issue.

 

 

99% sure is a hardware issue related to the battery but is weird that it does not properly shut down, but is like deep sleep.. any idea?

jeremyshaw
802.11n
Posts: 145
Registered: ‎07-13-2018
Location: US
Views: 72
Message 2 of 2

Re: X1 Gen4 (20FB) shuts down

I suppose the easiest way to figure that out is to physically disconnect the battery. I know when my Dell's battery was dying, it would trigger thermal warnings and immediately cut all power (the laptop would just drop dead).

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