10-09-2017 12:13 AM
One of our users battery stop working in his X1 Carbon. The warranty for the battery was expired, so we ordered a new battery for his X1 Carbon. Now the battery has arrived and i have installed the battery in the laptop. The battery works just fine, but Windows says "The battery is not detected. try reinstalling or recharging the battery to solve the problem.".
Windows can't show if the laptop is charging and how much charg there is left in the battery. I have tried various things to find a solution, but nothing has worked yet.
Links to things i had tried:
I hope some fine folks can help me with this problem. Thanks
Best regards - Martin RTX A/S