01-22-2018 12:13 PM
Hi, I'm trying to install "Intel Management Engine 11.8 Firmware Update" (specifically the newest version - 188.8.131.5225) but as you can see in the image attached it stucks on "Checking firmware parameters..."
I've tried to install it from the "Levnovo Vantage win10 App" and even directly from the Lenovo's support website (https://pcsupport.lenovo.com/us/en/downloads/ds112240) but it keeps stucking in the same spot :/
What can I do?
* If any other info is relevant tell me
I'll appreciate any help, thanks ahead
01-22-2018 10:52 PM
As long as I saw your screenshot, it seems to me you had clicked command line prompt by mouse button because command line window has title "Select C:\Windows\system32\cmd.exe" and block cursor is located at character '5' in the "version 184.108.40.20625" string. When user click the mouse on the command line window, process will be stopped.
If the screenshot was clicked by mouse but it was after ME firmware update really stopped, please read the attached XLS and fill your answers in the XLS file, then post the updated XLS again?