03-14-2017 05:16 AM
Sorry for the miss, but try this patch it was released for X1 Carbon (20FB) which has resolved the issue.
Here's the similar post from forum. And also Lenovo has released the latest driver stating that issue was resolved.
03-14-2017 05:29 AM
03-14-2017 05:48 AM
03-14-2017 05:54 AM
03-14-2017 07:50 AM
I updated the driver via the link directly from Intel (it installed the 126.96.36.19990 version) and got the same black screen problem. Uninstalled the driver and am back to 188.8.131.5205 drivers. We have 30+ PCs that have been impacted so this is a major problem for us.
Thanks for your continued assistance.
03-14-2017 07:54 AM
03-14-2017 08:19 AM
Hi Chris & Matimias,
And @ Matimias just in previous reply Phil confirmed his issue is resolved with the patch. And the patch which you have tried that was not the correct one.
@ Chris you can also try updating the X1 Yoga patch as that seems to resolve the issue.
Tap that Kudos button if I helped.
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03-14-2017 08:24 AM
Yes, I have the same problem. It came on last night, and so far, the only way I can use my computer is to boot into safe mode and disable the Intel driver.
This is not acceptable as I should be able to use the intel driver.
03-14-2017 08:30 AM - last edited on 03-14-2017 06:51 PM by bananaman
This update (to Version: 184.108.40.20690) totally blacked out my built-in LCD screen and was only able to interact through an HDMI connected monitor. When I uninstalled the driver and defaulted back to the Microsoft Driver, everything was fine with the bulit in display (except no HDMI output obviously). Called Lenovo Support and spent over 2 hours going back and forth with them trying to transfer me to "Premium Software Support" and telling me I had to pay a subscription fee for them to resolve this! I told there there was "No way I was going to pay them to fix a problem they created through their update service." Long Story short, after much digging, I found the previous driver that had been updated, and simply re-installed the old driver (Version: 220.127.116.11.4352) and BAM, everything was back to normal. Here's the steps I took:
1) Download driver from here: https://downloadcenter.intel.com/download/25620/
2) Downlad the "Zip" file, not the EXE
3) Unzip the file to a temp folder
Get to the display adapter properties and:
4) Choose to 'update driver'
5) 'browse my computer for driver...'
6) 'let me pick from a list...'
7) click 'have disk'
8) browse to unzipped file folder location and into 'Graphics' subfolder
9) select the "igdlh64.inf" file and choose 'Open'
10) Click 'Ok', let the driver install occur and wha-la! My problem was solved.
Good luck everyone.
Moderator edit: Removed un-civil remark. Please treat everyone with respect here, per the Community Rules.