cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
ChrisPerry
Fanfold Paper
Posts: 10
Registered: ‎03-13-2017
Location: US
Views: 703
Message 21 of 65

Re: X1 Yoga (20FR) display freezes with latest Intel HD Graphics Driver

Hi Prabhansh,

 

That patch did not help on the X1 Yogas. So far the only thing that is working is to stay on the 4444 or 4505 version of the driver.

 

Chris

Retired Support Specialist
Posts: 1,803
Registered: ‎12-12-2016
Location: IN
Views: 688
Message 22 of 65

Re: X1 Yoga (20FR) display freezes with latest Intel HD Graphics Driver

Hi Chris, 

 

Phil posted: 

Prabhansh, your post "Patch module for Intel Panel for Windows 10 (64-bit) - ThinkPad X1 Carbon (Type 20FB, 20FC), X1 Yoga" solved the problem of the black screen on my yoga x1 (20FQ) with the last Intel HF graphics 520 driver 21.20.16.4590. 

 

But in your case the model is 20FR but still you can try with above patch otherwise we'll have to wait for the Lenovo to release some patch or hotfix. 

Prabhansh

____________________________________________________
ThinkPad T440p| Intel® Core™ i5-4300M| 2.6 GHz Dual core| 8GB
ChrisPerry
Fanfold Paper
Posts: 10
Registered: ‎03-13-2017
Location: US
Views: 685
Message 23 of 65

Re: X1 Yoga (20FR) display freezes with latest Intel HD Graphics Driver

Hi tmontague,

 

We have some level of enterprise support on our 50+ X1 Yogas so we called Lenovo about this after we reverted to older drivers and tested/confirmed that the 'critial' driver update installed via Lenovo System Update was the problem. On one of our working systems they dispatched (NBD) a tech with a new hard drive. On the other working system they dispatcehd (NBD) a tech with a new system board.

 

ChrisPerry

tmontague
Paper Tape
Posts: 4
Registered: ‎03-14-2017
Location: US
Views: 678
Message 24 of 65

Re: X1 Yoga (20FR) display freezes with latest Intel HD Graphics Driver

I am glad you also were able to get this resolved!... I am highly annoyed and frustrated with Lenovo's Support over this issue.

RS1990
Paper Tape
Posts: 5
Registered: ‎03-14-2017
Location: US
Views: 660
Message 25 of 65

Re: X1 Yoga (20FR) display freezes/black screen with spinning dots with latest Intel HD Graphics Dri

Just adding in that  had the same fun little surprise this morning after my driver updated. Now I have no screen on the laptop, it's just black. I can however plug it into an external display to get it to work somwhat (super inconvenient that this happened today as much of the east coast is home under 2 feet of snow).

 

I go to that link with the patch (I have the X1 Yoga 20FR), but it says it's from 6/6/16, so not really keen on putting that on either. If that were a fix, why not just update the Lenovo companion to fix this issue?

tmontague
Paper Tape
Posts: 4
Registered: ‎03-14-2017
Location: US
Views: 653
Message 26 of 65

Re: X1 Yoga (20FR) display freezes/black screen with spinning dots with latest Intel HD Graphics Dri

See my previous post "FIXED: X1 Yoga display killed with latest Intel HD Graphics Driver"

 

As for why Lenovo Support hasn't fixed this issue yet? It's anyone's guess...

RS1990
Paper Tape
Posts: 5
Registered: ‎03-14-2017
Location: US
Views: 636
Message 27 of 65

Re: X1 Yoga (20FR) display freezes/black screen with spinning dots with latest Intel HD Graphics Dri

It didn't work at first...the reboot is the key.

I can confirm that the patch that was listed on here for the X1 Carbon issue fixed my X1 Yoga as well (http://support.lenovo.com/us/en/downloads/ds118463).

Now, as to why that was released n 8/23/2016 and I have been screwing around with this all day today is another story that someone at Lenovo should really look into.
Matimias
Paper Tape
Posts: 6
Registered: ‎01-04-2017
Location: FI
Views: 578
Message 28 of 65

Re: X1 Yoga (20FR) display freezes/black screen with spinning dots with latest Intel HD Graphics Dri

I also can confirm, that the patch that was listed above fixed our problems with X1 Carbon (20FB). After installing the patch, screen gets alive again. And I can also confirm, that installing the patch before updating to 21.20.16.4590 works, so if you wish to update, you shuld first install the patch.

 

Thank you!

 

Retired Support Specialist
Posts: 1,803
Registered: ‎12-12-2016
Location: IN
Views: 569
Message 29 of 65

Re: X1 Yoga (20FR) display freezes with latest Intel HD Graphics Driver

Hi Matimias, 

 

Glad to hear Smiley Happy that issue was sorted out by patch, already it was posted to you in earlier reply.

 

Cheers

Prabhansh

____________________________________________________
ThinkPad T440p| Intel® Core™ i5-4300M| 2.6 GHz Dual core| 8GB
WollyWolly
Paper Tape
Posts: 4
Registered: ‎03-15-2017
Location: US
Views: 537
Message 30 of 65

Re: FIXED: X1 Yoga display killed with latest Intel HD Graphics Driver

Thank you! I have not been able to get any work done for two days because of this problem.
Not sure if this is a real "business laptop" anymore.

Check out current deals!


Shop current deals

Top Kudoed Authors