02-15-2019 06:47 AM
...here you go:
I zipped the output file; your system does not allow uploading .txt files...
I received it, thank you. I have to get help from someone in Japan so it will probably be next week before I have any more reply about this topic.
02-19-2019 06:46 AM - edited 02-22-2019 06:37 AM
Here are the next steps to troubleshoot this problem:
1. open command prompt as admin
2. at command prompt, enter: cd \drivers\win\me
3. at command prompt, enter: MEInfoWin64.exe –fwsts > MEFWStatus.txt
4. zip up and post MEFWStatus.txt here (note that this is different than what I requested last time
5. download and unzip this (the unzip password is: lenovo): https://1drv.ms/u/s!ApXWjQB7_a1bhfxrzteb1l7bZx1Rhg
6. from command prompt, change to the folder where you unzipped in step #5, and then enter: FPTW64.exe –d ImageDump.bin
7. ImageDump.bin is too big to attach here, so please upload it to OneDrive/Dropbox/GoogleDrive/etc and share a link here
Thanks for your help with this!
02-22-2019 06:37 AM
I have attached the MEFWStatus file, but your download zip file is pswd protected.
I'm sorry about that. the password is: lenovo
02-22-2019 06:55 AM
Thanks. Could you please try an experiment? Please unzip attached file and then place MEUpdate.CMD to your c:\drivers\win\me folder (replacing the existing MEUpdate.cmd). Then run right-click on the file c:\drivers\win\me\MeUpdate.CMD and choose "run as administrator". Take screenshot of what you see and post it here.
Background information: there are 2 flash operations invoked by MEUpdate.cmd and we want to know which 1 is failing on your PC. In this experimental meupdate.cmd I removed the 1 we are guessing that fails, so please help us confirm it. Thanks for your help.
02-22-2019 07:19 AM
Thanks for your help! Please wait a bit while we analyze this information and the files you provided previously. It will probably be next week before I have another update.