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Lenovo Staff
Lenovo Staff
Posts: 6,150
Registered: ‎10-29-2009
Location: NC
Views: 478
Message 11 of 31

Re: X1 Yoga 2nd Gen / Intel Management Engine 11.8 Firmware Update (11.8.60.3561) never finishes


@Sci wrote:

...here you go:

I

I zipped the output file; your system does not allow uploading .txt files...


I received it, thank you.  I have to get help from someone in Japan so it will probably be next week before I have any more reply about this topic.

Lenovo Staff
Lenovo Staff
Posts: 6,150
Registered: ‎10-29-2009
Location: NC
Views: 431
Message 12 of 31

Re: X1 Yoga 2nd Gen / Intel Management Engine 11.8 Firmware Update (11.8.60.3561) never finishes

Here are the next steps to troubleshoot this problem:

1.  open command prompt as admin

2.  at command prompt, enter:   cd \drivers\win\me

3.  at command prompt, enter:  MEInfoWin64.exe –fwsts > MEFWStatus.txt

4.  zip up and post MEFWStatus.txt here  (note that this is different than what I requested last time

5.  download and unzip this (the unzip password is:  lenovo):  https://1drv.ms/u/s!ApXWjQB7_a1bhfxrzteb1l7bZx1Rhg

6.  from command prompt, change to the folder where you unzipped in step #5, and then enter:  FPTW64.exe –d ImageDump.bin

7.  ImageDump.bin is too big to attach here, so please upload it to OneDrive/Dropbox/GoogleDrive/etc and share a link here

 

Thanks for your help with this!

Sci
Paper Tape
Posts: 7
Registered: ‎02-14-2019
Location: DE
Views: 371
Message 13 of 31

Re: X1 Yoga 2nd Gen / Intel Management Engine 11.8 Firmware Update (11.8.60.3561) never finishes

I have attached the MEFWStatus file, but your download zip file is pswd protected.

Lenovo Staff
Lenovo Staff
Posts: 6,150
Registered: ‎10-29-2009
Location: NC
Views: 369
Message 14 of 31

Re: X1 Yoga 2nd Gen / Intel Management Engine 11.8 Firmware Update (11.8.60.3561) never finishes


@Sci wrote:

I have attached the MEFWStatus file, but your download zip file is pswd protected.


I'm sorry about that.  the password is:   lenovo

Sci
Paper Tape
Posts: 7
Registered: ‎02-14-2019
Location: DE
Views: 365
Message 15 of 31

Re: X1 Yoga 2nd Gen / Intel Management Engine 11.8 Firmware Update (11.8.60.3561) never finishes

Lenovo Staff
Lenovo Staff
Posts: 6,150
Registered: ‎10-29-2009
Location: NC
Views: 361
Message 16 of 31

Re: X1 Yoga 2nd Gen / Intel Management Engine 11.8 Firmware Update (11.8.60.3561) never finishes


@Sci wrote:

Smiley Wink

 

https://1drv.ms/u/s!Apon-tpiY1UQghWN8Pt2P5D6zD0k


Thanks.  Could you please try an experiment?  Please unzip attached file and then place MEUpdate.CMD to your c:\drivers\win\me folder (replacing the existing MEUpdate.cmd).  Then run right-click on the file c:\drivers\win\me\MeUpdate.CMD and choose "run as administrator".  Take screenshot of what you see and post it here.

 

Background information:  there are 2 flash operations invoked by MEUpdate.cmd and we want to know which 1 is failing on your PC.  In this experimental meupdate.cmd I removed the 1 we are guessing that fails, so please help us confirm it.  Thanks for your help.

Sci
Paper Tape
Posts: 7
Registered: ‎02-14-2019
Location: DE
Views: 359
Message 17 of 31

Re: X1 Yoga 2nd Gen / Intel Management Engine 11.8 Firmware Update (11.8.60.3561) never finishes

Screenshot_Modified-MEUpdate.jpg

Lenovo Staff
Lenovo Staff
Posts: 6,150
Registered: ‎10-29-2009
Location: NC
Views: 357
Message 18 of 31

Re: X1 Yoga 2nd Gen / Intel Management Engine 11.8 Firmware Update (11.8.60.3561) never finishes

Look like my guess was wrong.  So can you please try this one instead?

 

Sci
Paper Tape
Posts: 7
Registered: ‎02-14-2019
Location: DE
Views: 351
Message 19 of 31

Re: X1 Yoga 2nd Gen / Intel Management Engine 11.8 Firmware Update (11.8.60.3561) never finishes

Smiley Very Happy

 

Screenshot_Modified-MEUpdate2.jpg

Seems you have found it...

Lenovo Staff
Lenovo Staff
Posts: 6,150
Registered: ‎10-29-2009
Location: NC
Views: 347
Message 20 of 31

Re: X1 Yoga 2nd Gen / Intel Management Engine 11.8 Firmware Update (11.8.60.3561) never finishes

Thanks for your help!  Please wait a bit while we analyze this information and the files you provided previously.  It will probably be next week before I have another update.

And we're back...

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