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07-20-2018

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X1 Yoga 2nd gen fingerprint sensor fail after Sleep mode

2018-07-22, 12:52 PM

Hi,

Got a problem, after when I use sleep mode on my X1 Yoga I never can log in again with a fingerprint sensor. And it is not possible to put PIN or password. Only restart helps.

Does anyone have this problem? Please advice how to get rid of this..

 

P.S. have fingerprint driver updated to last version. + tried to uninstall the driver so Lenovo got the previous one applied - doesn't work either.

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2425 Posts

08-11-2014

IN

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Re: X1 Yoga 2nd gen fingerprint sensor fail after Sleep mode

2018-07-23, 11:48 AM

Hi Denisk,

 

Greetings from Lenovo.

 

As you have mentioned about the fingerprint issue, suggest you to update the windows and check if you are able to login through fingerprint after waking from sleep.

 

Ashwin_Lenovo



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2 Posts

07-20-2018

BE

5 Signins

41 Page Views

  • Posts: 2
  • Registered: ‎07-20-2018
  • Location: BE
  • Views: 41
  • Message 3 of 3

Re: X1 Yoga 2nd gen fingerprint sensor fail after Sleep mode

2018-07-26, 20:14 PM

Dear Support,

 

Instaled all latest updates - no still have a bug. It reproduces after 2-3 success login's.

Any suggestion? 

Seems you have a numerous problems with the fingerprint and Win compatibility if to look over the forum.

 

BTW thanks for fast reaction. 

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