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DenisK
Paper Tape
Posts: 2
Registered: ‎07-20-2018
Location: BE
Views: 229
Message 1 of 3

X1 Yoga 2nd gen fingerprint sensor fail after Sleep mode

Hi,

Got a problem, after when I use sleep mode on my X1 Yoga I never can log in again with a fingerprint sensor. And it is not possible to put PIN or password. Only restart helps.

Does anyone have this problem? Please advice how to get rid of this..

 

P.S. have fingerprint driver updated to last version. + tried to uninstall the driver so Lenovo got the previous one applied - doesn't work either.

Social Support Agent
Social Support Agent
Posts: 2,392
Registered: ‎08-10-2014
Location: IN
Views: 155
Message 2 of 3

Re: X1 Yoga 2nd gen fingerprint sensor fail after Sleep mode

Hi Denisk,

 

Greetings from Lenovo.

 

As you have mentioned about the fingerprint issue, suggest you to update the windows and check if you are able to login through fingerprint after waking from sleep.

 

Ashwin_Lenovo



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DenisK
Paper Tape
Posts: 2
Registered: ‎07-20-2018
Location: BE
Views: 127
Message 3 of 3

Re: X1 Yoga 2nd gen fingerprint sensor fail after Sleep mode

Dear Support,

 

Instaled all latest updates - no still have a bug. It reproduces after 2-3 success login's.

Any suggestion? 

Seems you have a numerous problems with the fingerprint and Win compatibility if to look over the forum.

 

BTW thanks for fast reaction. 

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