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Twhitwam
Paper Tape
Posts: 1
Registered: ‎04-25-2018
Location: CA
Views: 209
Message 1 of 1

X1 Yoga 3rd gen. CPU frequency and temp out of control.

I have recently got a yoga x1 3rd gen as a tester unit for our company, however it's been fine except when using the usb c dock.

 

The issues that I have are pretty intermittent and I'd like to see if there is a possible fix.

 

The issue I have is when connected to the USB dock and having 2 monitors plugged in(both running off display port) the CPU is pretty much running at max frquency, which causes the cpu to run at 60-75C when not really doing anything with it just sitting idle.

 

When unplugged it throttles back on frequency perfectly fine and never gets above 50C.

 

The second issue is the dock itself locks up and cosntantly requires me to unplug and replug back in the dock to get peripherals to work again. 

 

I have updated the bios on the laptop to the most recent (April 24th dated) and still having these issues. 

 

Any help would be appreciated! 

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