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ppxiao
Paper Tape
Posts: 1
Registered: ‎12-15-2018
Location: US
Views: 218
Message 1 of 2

X1 Yoga (3rd gen) Touch screen with finger stopped working but works with pen

I have searched a few hours for possible solutions and also installed the "touch firmware update." I have disabled and enable HID touch screen. They did not work. 

The touch screen with finger stopped a couple of days ago. Why the pen still works? How do fingers and pen work differently? 

Anything else I should try to make it work? 

 

Thank you!

Lenovo0333
Punch Card
Posts: 8
Registered: ‎11-27-2017
Location: US
Views: 140
Message 2 of 2

Re: X1 Yoga (3rd gen) Touch screen with finger stopped working but works with pen

Hi ppxiao!

 

Thanks for writing in.

 

As per discussed in this similar thread https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Yoga-touchscreen-suddenly-only-works-with-... there are two separate digitizers for both pen and finger touch. We can try installing the Wintab Driver and Touch Screen Firmware Update in the links below and check for the result afterwards,

 

https://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-...

 

https://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-...

 

Update us how it goes,

 

Regards

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